Description

The purpose of this position is to greet the public, answer questions and direct callers or visitors to sources of assistance. Enter and verify data, create reports, create, maintains and updates computer based records.

Examples of Duties

• Answers phone calls, provides information, takes messages, and routes calls.
• Enters, codes, stores, edits and retrieves database records and files.
• Composes letters and memos and types or word processes letters, memorandums, reports or other documents.
• Sorts and distributes mail.
• Develops procedures for translating information into accurate formats and fields.
• Creates and prepares lists for tracking targeted data.
• Prepares and maintains various logs, records and reports.
• Receives cash, check or credit card payments.
• Verifies database records.
• Reviews data entered into the database for accuracy and completeness and corrects errors.
• Assists sworn personnel with locating, transferring and merging data.
• Performs related work as assigned.

Minimum Requirements

• High School Graduation or GED equivalent.
• Eighteen (18) months of clerical experience, nine of which must have been in computerized record-keeping procedures.

• Must be of good moral character, with no criminal or felony record inconsistent with the provisions of this paragraph. Unacceptable will be persons who have been convicted of a felony, or who have any criminal action pending against them.
• An applicant may be disqualified for multiple misdemeanors, an unacceptable criminal record, or multiple traffic violations.
• Applicants who have bought, sold, or used marijuana within one year of application, or have bought, sold, or used any controlled substance or narcotic drug without a prescription within six years of application will be disqualified.
• Must submit to a pre-employment drug screening.
• Must submit to a pre-employment polygraph test.
• Must submit to fingerprinting for criminal history check.

Supplemental Information

Salary Grade: U007
Equal Opportunity Employer
Test Weights:
Training & Experience: 75%
Clerical Exam: 25%
Typing: 35 WPM (Pass/Fail)
Please note that Training & Experience scores are based on the relevant (as determined by the hiring agency and Civil Service) training and experience from the last 10 years, as listed on your application and resume, as submitted. Any information that is unclear or that is not listed on your application and/or resume will not be considered in the calculation of the Training & Experience score. This also means that you should list your employment dates including the month and year (i.e. 02/2015 to 08/2020) of employment.

• Medical
• Dental
• Vision
• Group Term Life
• Supplemental Life
• Accidental Death & Dismemberment
• Sick Leave
• Vacation
• Holiday Pay
• Bereavement Leave
• Kentucky Public Pensions Authority
• 457 Deferred Comp
• Voluntary Lifestyle Benefits
• Tuition Assistance
• Qualified Adult Benefits
• Childcare Assistance
• Free TARC Use
• Paid Parental Leave

• Vacation (pro rata)
• Sick Leave (pro rata)
• Holiday Pay (pro rata)

• Ineligible For Benefits

• Ineligible For Benefits

• Ineligible For Benefits