Position Overview

The Lead Systems Engineer position plays a critical role as technology owners within the Department of Digital Information Infrastructure and Engineering team. The Lead Systems Engineer utilizes their skills, experience, and talent to recommend, design, implement, and support next generation technologies across the enterprise. This position designs computer network systems, oversees the installation of these networks including the servers and workstations, validates the operation of these systems, installs needed operating systems and software on these systems, and facilitates the repair of both technical networking and software related problems. Supports the enterprise network environment including Windows, Active Directory, DNS, DHCP, HyperV, SAN and related services and tasks

Roles and Responsibilities

• Develops strategies and collaborates with technical and non-technical staff on core infrastructure projects.
• Designs, builds, deploys and supports application, web, file, database and virtual servers.
• Manages the accounts, groups, rights and policies in the enterprise Active Directory.
• Maintains documentation on all systems, including patch cycles, upgrade information and change management information.
• Installs and maintains the operating systems and workstation software on network systems.
• Assists the Systems Specialists who troubleshoot technical problems with networks, operating systems and software to successful conclusion.
• Supports virtual server environments.
• Supports other technology and automation projects as assigned.
• Works with application owners and vendors on server related issues.

Qualifications

• Bachelor’s Degree in Technology field and experience servicing computer systems and network
• Five years’ experience with developing and maintaining core infrastructure systems
• Ability to conduct research into new technologies and determine fit for division
• Thorough knowledge of computer network systems, hardware, software, and associated equipment and devices as applied to the requirements of Loudoun County Public Schools; of effective techniques of troubleshooting and resolving network problems
• In-depth knowledge of server hardware, operating systems such as Windows Server 2008/2012/2016, Active directory, TCP/IP, IIS, DNS, DHCP, Office 365 and other cloud services
• Ability to design, install, and maintain computer network servers
• Knowledge of Microsoft management tools as well as other management tools in the support of AD and server infrastructure
• Ability to train staff in the operation of computer networks
• Strong customer service, organization, and communications skills

Physical Requirements

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle or feel objects or tools; and reach with hands and arms. The employee is regularly required to see, talk and hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch or bend and may be required to lift up to approximately 50 pounds.

Telework Disclosure

Employees who perform the responsibilities of the above position have been identified as having the potential to telework. Telework is defined as completing one's duties and responsibilities at a site other than one's assigned duty location. In order to be eligible for telework privileges, an employee must have demonstrated consistent, positive performance and have the support and approval of their direct supervisor. In addition, these employees must have reliable high-speed internet and a designated workspace that allows them privacy while completing sensitive and confidential work. Employees who are non-exempt and are teleworking will work their required scheduled hours and gain approval from their supervisor if they work more than 8 hours a day or more than 40 hours in a workweek. Teleworking privileges can be amended, changed, or revoked based upon the performance of the employee, as well as the needs of Loudoun County Public Schools.

FLSA status: Exempt

Months/Days/Hours: 12 Months/ 248 Days/ 8 Hours

Reports to: Supervisor, Data Center Operations

Telework Eligible: Partial