Title: Tasting Room Bartender & Server

Reports to: Retail Operations Manager

Position Type: Full or Part-time, Non-exempt

Pay: $12.00/hour pooled tips (~$18.00 - $26.00/hour on average)

Job Summary:

Duties & Responsibilities:

· Act as an ambassador and representative for the Los Poblanos property & cities of Los Ranchos de Albuquerque, Albuquerque & Santa Fe

· Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs

· Respond rapidly to customer requests in a professional and hospitable manner

· Learn the tasting room menu so that it can be explained to our guests

· Learn the wholesale lavender line so that it can be explained and sold to our guests

· Serve food and beverage orders to guests in a timely and courteous manner

· Prepare food & beverage

· Bus & clean tasting room surfaces

· Operate as a team member of the retail shop and the tasting room

· Perform opening and closing procedures

· Perform other job-related duties as assigned

Essential Job Functions:

· Assist customers with seating arrangements

· Present food or beverage information or menus to customers

· Take orders

· Prepare beverages as needed

· Assemble food as needed

· Serve food and beverages

· Communicate with customers to resolve complaints or ensure satisfaction

· Enforce rules or regulations

· Process customer bills or payments

· Bus tables as needed

· Clean food service areas as needed

· Stock serving stations or dining areas with food or supplies

· Assist in the retail space as needed - ringing customers, wrapping orders, etc.

· Assist with wholesale lavender as needed

Requirements:

· A minimum of (2) years of experience working in a restaurant or bar

· Completion of Serve Safe

· Valid Alcohol Server’s Permit

· Must display a professional appearance and shared fate attitude

· Excellent oral communication skills and positive interpersonal skills required

· Able to work under pressure and remain calm to resolve problems using good judgment

· Able to work cohesively with co-workers as part of a team

· Problem solving skills and deductive reasoning abilities

· High School Diploma or Equivalent

· Must be able to sit, stand, bend, squat, reach and walk 8 to 10 hours a day

· Able to grasp, lift, carry. Must be able to lift 30 lbs. in short intervals throughout the day

· Must be willing and have the ability to work a varied schedule to include evenings, weekends, and holidays

Preferred:

· Ability to speak Spanish is a plus

· Interest in sustainability, food and New Mexico culture

· Interest in organic farming, agriculture, art and architecture is a plus

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Job Types: Full-time, Part-time

Pay: $12.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Bar

Shift:

• Day shift
• Evening shift

Work Location: In person