Robotics Deployment Manager

Responsibilities:
* Support the Product Launch Manager in defining and executing product launch plans, providing liaison and coordination activities with Fulfillment and Sort Center personnel.
* Coordinate with local site management to ensure proper operator training, procedural compliance, maintenance and safety practices are followed for new systems under test.
* Coordinate internal staff for new product introduction while on-site. This includes system delivery, install, initial checkout, and data collection.
* Partner with Program Managers and Development Leads to troubleshoot issues quickly and maintain launch plans in a dynamic work environment.
* Capture and synthesize the Voice of the Customer (VoC) for all new product introductions and leverage this information to prioritize system defects and lead the triage efforts with product development.
* Manage multiple projects and tasks simultaneously and effectively influence, negotiate, and communicate with internal and external business partners.
* Assist the training manager in organizing, delivering and improving the relevant product training materials.
* Support cross functional launch retrospectives to incorporate lessons learned into future launch plans.

Basic Qualifications:
* Bachelor's degree in a Technical Field (Engineering/Mathematics/Science)
* 2 years of Operations Engineering or Management experience preferably within a Fulfillment Center, or similar e-Commerce Distribution center
* 2 years of Project/Program Management experience
* Excellent written and oral communication skills

Preferred Qualifications:
* Understanding of warehouse fulfillment operations and logistics.
* Track record for delivering complex technology product launches with aggressive schedules and scarce resources.
* Ability to communicate effectively with technical and non-technical individuals.
* Track record for working effectively with a cross functional team of peers.

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting or fill out to request accommodations.