Overview

Provides a point of entry into Loretto programs as an initial contact for potential participants/residents and their families. Offers information such as brochures, program information and rates to potential residents and their families. Directs potential residents and inquiries to appropriate programs. Schedules appointments for initial screening including ALP screening, Medicaid applications, and obtains pre-admission demographics. A database to include inquiries, tours, screens, admissions, callouts and referral sources. Gathers all medical and financial documentation as required for admission. Markets Loretto offerings to community professional agencies to increase lead traffic.

Responsibilities

Job duties specific to this position:

• Provides guided tours of the community, scheduled and unscheduled, to prospective residents and their families.
• Provides information about the program.
• Provides and obtains information during tour and secure sales. Pursues referral sources by coordinating marketing activities, in-services, presentations, distributing marketing information, and developing relationships.
• Receives incoming phone inquiries regarding admission into the Loretto Programs.
• Completes the intake documentation and enters into computer marketing database.
• Gathers all medical and financial information as needed for admission.
• Ensures all forms are complete, thorough and accurate.
• Supports the facility marketing plan. Assists new admission with the move-in process (i.e. phone set up, cable, general instructions).
• Completes daily market walk thru of building and understands census reports.
• Attends sales calls, department meetings as well as site directors meetings.
• Obtains, generates and follows up on leads.
• Maintains accurate and complete referral information in database.
• Provides guided tours of the facility, scheduled and unscheduled, to prospective residents and their families. Provide and obtain information during tour and secure sales.
• Schedules and coordinates appointments for screening and assessments.
• Assists new admission with the move-in process (i.e. phone set up, cable, general instructions).
• Meets with family and resident to review and sign the admissions agreement.
• Follows up with resident post admission for status check.
• INDPRO

Qualifications

• Bachelor’s degree required.
• 2-4 years prior experience in a marketing, sales role, within a skilled nursing, medical facility, or working with seniors. Medical or social work experience also desired.
• Ability to prioritize work and meet deadlines.
• Ability to travel in the local area as needed. Must have valid driver’s license and a reliable vehicle.
• Ability to close a sale.
• Proficient in MS Office and able to learn new software rapidly.
• Excellent organizational skills.
• Excellent written communication skills.
• Excellent public speaking skills.
• Strong customer service/interpersonal skills.
• Proven multi-tasking capabilities.
• INDHP

Benefits/Compensation

• Excellent medical, dental, prescription and vision insurance
• Disability coverage
• Tuition Reimbursement Program
• 401(k) Retirement/Pension Plans
• Discounted Gym Membership
• Free Loretto Health Clinic Visits
• Generous Paid Time-Off Accrual
• Fun events for employees
• Convenient locations with free parking
• Employee Coaches - to help you achieve life goals
• Diaper Assistance Program
• Opportunity for career growth and movement within 19 sites!