Job Overview: This position is responsible for billing and corresponding analysis for all local and regional accounts for the SafePoint line of business. This position works closely with the district controller and field operations. Responsibilities also include maintenance of customer account information, creation of ad-hoc reports, creation of special customer-specific billing reports, and miscellaneous special projects. Single point of contact for SafePoint customers, Collections, and AR Teams.Accountabilities:Work closely with sales, contract administrator, Safepoint Implementation, and Strategic Account Manager to prepare customer set-ups, changes, cancellations, etc. via change tendering in SOFI (Oracle).Point of contact/responsible for local/regional accounts as assigned and interface with these customers and others on billing issues as they arise.Enforce the use of proper paperwork to process all billing and customer changes.Accurately input customer additions, changes, cancellations, etc., from proper documentation, ensuring adherence to all corporate guidelines.Responsible for daily, weekly, and monthly billing reviews, including proactively monitoring billing reports available through internal operations systems (SOFI/SIR) to ensure accurate billing and eliminate missed billing.May prepare manual invoices as necessary for customers.Paperwork is organized and filed timely according to the corporate retention policy.Generate customer service requests as needed.Work with branch teammates, collection department, and customer to resolve billing discrepancies as needed.Create and retain schedule of customer contracts expiration and/or rate increase dates, and review on a monthly basis with the Sales Associates.Other duties as assigned. Primary Requirements:Must have a strong working knowledge of Microsoft Office programs Windows 7/8; MS Outlook, Word, and Excel.Experience with OracleStrong written and verbal communication skillsStrong sense of urgency, initiative, and drive to provide quality service.Courteous, tactful, and professional phone and people relations, both internally and externallyMust be able to work well individually and in a team environment with a positive attitude at all times.Must have the ability to work efficiently and effectively in a multi-faceted environment with little or no supervision.Ability to problem solve with accuracy and detail is essential.Ability to identify and maintain confidential matters in all aspects of the business is also required.Must have good 10-key-by-touch and typing skills. Benefits:Loomis offers one of the most comprehensive employee benefits packages in the industry, which includes:Vacation and Sick Time (PTO) as well as Paid HolidaysHealth & Dental InsuranceVision Insurance401(k) PlanBasic Life InsuranceVoluntary Life InsuranceFlexible Spending and Health Savings AccountDependent Care AccountIndustry Leading Training and Development