Job Description

Role and Responsibilities

• Greet all clients in a warm and welcoming manner
• Performing a thorough consultation to determine the client’s preferences by asking pointed questions
• Responsible for building and maintaining a strong relationship with clients to ensure they revisit the salon
• Demonstrates outstanding, energetic customer service. Having strong interpersonal skills and verbal communication abilities to client’s wants & needs
• Able to maintain a consistent hair related conversation with the client while performing services
• Educate & prescribe professional recommendations for retail and other services we offer
• Responsible for educating the client when to return and book their next appointment for them
• Educate clients on our referral program
• Maintain a clean and organized station
• Stylists must adhere to all State Board sanitation guidelines and salon safety standards to ensure all clients are safe in their care
• Opening & Closing Procedures if applicable
• Checking out clients using our POS system
• Taking payment for services and goods
• Ensuring prices in the system are accurate and ringing up correctly in the computer
• Assisting with sweeping, laundry, and other cleaning duties
• Contribute to team objectives by accomplishing related tasks and goals as needed
• Excellent personal/social skills when dealing with clients, vendors, coworkers, and owner. This includes not discussing any internal business or personal issues in front of clients
• Required to attend 3 continuing education classes per year
• Other duties assigned by management

Qualifications and Education Requirements

• High School Diploma or GED
• Valid Cosmetology License

Preferred Skills

• Excellent communication skills
• Computer Skills
• Cash Handling Experience

Additional Notes

• $1,000.00 Sign on Bonus
• 1st Month Commission 60%