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Job Summary
FT DISPATCHER - MUST HAVE PRIOR DISPATCH EXPERIENCE.
The Community Service Division is one of Longwood Security's fastest growing divisions and currently serves over 40,000 residents in various communities throughout the City of Boston and beyond. Not only do we make our residential communities safer, we partner with our communities to improve the quality of life, helping make them better places to live. Position .
Coordinate emergency responses with our Special Police Officers, Public Safety personnel, building maintenance, law enforcement and other personnel to maximize effectiveness - Responsible for documentation of routine and critical events throughout shift(s). Presents issues in a clear, concise, and logical manner both orally and in writing - Provides professional, reliable and prompt service to customers, offering respect, courtesy and a sense of urgency at all times; ask questions to ensure clear understanding and prompt resolution - Suggests improvements in procedures and makes recommendations to eliminate unnecessary functions.
Responsibilities and Duties
- Handle telephone calls, radio calls, and walk-in requests for service including general and emergency calls for assistance
- Responsible for maintaining control over the airway, including unit to unit communications
- Dispatch police and security personnel to all calls for service, manage police radio communications and coordinate incident reports
- Coordinate radio calls and requests for assistance from outside law enforcement, fire and emergency medical agencies, tow companies when require
- Ability to command and control any situation, excellent judgment on when to do so,
- Scheduling Officers and managing call outs
Qualifications and Skills
Minimum Requirements: Must be 21 years old Must have a clean Criminal Record Must have prior Dispatch experience Must possess valid Massachusetts Driver's License
*.Must be computer savvy and familiar with Microsoft Office Products and other computer applications.
* Ability to communicate and give oral instructions, in English (Spanish is a plus)
* Ability to read, write and comprehend the English language.
* Ability to use proper grammar, punctuation and spelling.
* Ability to work accurately with names, numbers, codes, and symbols.
* Ability to establish and maintain harmonious working relationships with others.
* Ability to deal tactfully with others.
* Ability to interact with people who are under physical and/or emotional stress.
*Ability to maintain a calm manner in stressful and emergency situations.
* Ability to make decisions and act quickly in dangerous or emergency situations.
*Ability to prepare general reports.
* Ability to maintain accurate records.
* Ability to adapt to varying work situations and environmental conditions.
Benefits
We offer the following full-time benefits: health insurance, dental plan, 401(k) with matching funds, paid time off, paid training programs, and the highest quality professional uniforms available.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
Schedule:
Education:
Experience:
License/Certification:
Shift availability:
Work Location: In person
Full Time
$51k-65k (estimate)
12/29/2022
04/28/2024
longwoodsecurity.com
BOSTON, MA
200 - 500
1986
Private
JOHN T CONNELLY
<$5M
The job skills required for Security Dispatcher (Greater Boston Area) include Law Enforcement, Medical Emergency, Microsoft Office, Personnel Security, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Security Dispatcher (Greater Boston Area). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Security Dispatcher (Greater Boston Area). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Security Dispatcher (Greater Boston Area) positions, which can be used as a reference in future career path planning. As a Security Dispatcher (Greater Boston Area), it can be promoted into senior positions as a Surveillance Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Security Dispatcher (Greater Boston Area). You can explore the career advancement for a Security Dispatcher (Greater Boston Area) below and select your interested title to get hiring information.
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They dispatch emergency workers or security officers to the location of a call.
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Security dispatchers have to dispatch work crews, workers or equipment.
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A security dispatcher must match the right guards to the right shifts to ensure that clients receive the level of service they need.
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Career tips from people on Security Dispatcher jobs
Having some work-related knowledge, experience or skills would be helpful when trying to get a job as a security dispatcher.
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Police dispatchers need a combination of training, skills and characteristics to be effective on the job.
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Complete all required education and training.
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Dispatchers should use an understanding tone and approach when communicating with callers.
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Proven experience as dispatcher or relevant position.
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