Long Island Community Hospital has served this richly diverse region as a patient-first community hospital for more than 60 years. As Long Island's only independent community hospital, we are 100% committed to becoming the community's healthcare provider of choice with our greatly enhanced services including the Knapp Cardiac Care Center, our highly-advanced heart disease diagnosis and treatment facility, our new modern surgical pavilion, our unique ER approach, and our high-touch services including women's imaging, sleep laboratory and orthopedics and more. These services are delivered with the highest level of compassion by our LI Community Hospital staff - Long Islanders with an unmistakable mix of courage and heart who care about the people right here in our community and whose sole purpose is to provide personalized comfort. For more information, go to licommunityhospital.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.Position Summary:We have an exciting opportunity to join our team as a Patient Coordinator - Infusion Department.
In this role, the successful candidate As a Patient Coordinator, you will be responsible for ensuring that appropriate patient treatment plans are followed. Coordinates follow-up care plan needs for patients by scheduling appointments or enrolling members in programs, assesses member compliance with medical treatment plans via telephone or through on-site visits.
Job Responsibilities:Supervisory Responsibilities:

• None.
• Reports to Supervisor of Support Services

Duties/Responsibilities:

• Under the supervision of the Administrative Director, the Patient Coordinator will create a customer friendly environment utilizing exemplary customer service skills.
• The coordinator will greet patients upon entry to the unit, obtain demographic information from patients and family, pre-register patients scheduled for the unit, support the operational flow of the infusion unit and maintain a well-organized and friendly environment.
• Interviews patients to complete documents, case histories, and forms such as intake and insurance forms. Compiles and records medical charts, reports, and correspondence using a computer and various software programs. Transmits correspondence and medical records by mail, email, or fax.
• General office management including but not limited to schedules and confirms patient diagnostic appointments, surgeries, and medical consultations. Appropriately communicates with PAT and patient access for pending procedures. Answers telephones and direct calls to appropriate staff. Receives and routes messages and documents such as laboratory results to appropriate staff. Maintains medical records, technical library, and correspondence files. Performs various clerical and administrative functions such as ordering and maintaining an inventory of supplies.
• Retrieve and enter patient lab results and medication profiles, including follow up on any additional required or outstanding documentation
• Completes patient charts upon discharge along with documenting patient care-related activities and maintaining patient records, manages all paperwork or supportive documentation required for performing effective billing and forwards to billing department. Communicates effectively to patients regarding procedural instructions. Communicates effectively with referring physician offices and acquires all required documentation needed to schedule procedure
• Assists with all other duties as required

Additional Position Specific Responsibilities:Works across 3 departments in Front Desk, Patient Coordination and Insurance verification roles. Works in Infusion, Chemical Dependency and Cardiology.
Minimum Qualifications:To qualify you must have a Experience with word processing and computer databases required.
Strong oral and written, multitasking, detail oriented, organizational, customer service and interpersonal skills.
Education and Experience:
High school diploma or GED required.
One year of office experience required; two years preferred.
Preferred Qualifications:1-2 years scheduling experience in a medical office or a healthcare setting.
Qualified candidates must be able to effectively communicate with all levels of the organization.Long Island Community Hospital provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
Long Island Community Hospital is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view Long Island Community Hospital's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
Long Island Community Hospital provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $42,999.99 - $48,750.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here