About us

Lokiten Behavioral Health is an innovative intensive outpatient mental health startup dedicated to providing exceptional care and support for those who need our care. Focusing on a holistic approach, we aim to blend traditional therapy methods with cutting-edge techniques to deliver personalized mental health care.

What sets Lokiten Behavioral Health apart is its commitment to creating a dynamic, inclusive, and forward-thinking workplace. We are particularly appealing to young professionals who are passionate about mental health and are seeking a career that offers both personal and professional growth that can be conducted both in person and virtually. Employees at Lokiten Behavioral Health enjoy a collaborative work environment, continuous learning opportunities, and the chance to be part of a diverse team of dedicated professionals who are all striving to build something great as a startup.

Lokiten Behavioral Health is not just a workplace, but a community where creativity, compassion, problem-solving, and wellness are at the heart of everything we do. This is a perfect opportunity for enthusiastic professionals looking to make a significant impact in the field of mental health. Our work environment includes:

• Modern office setting
• Fun, playful environment
• Supportive team dynamic
• Growth opportunities

Duties:

- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or provider
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-payments
- Maintain patient records and update information as necessary
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Handle incoming and outgoing mail/faxes while acquiring pre authorizations
- Ensure the reception area is clean and organized

Skills:

- Ability to handle various administrative tasks efficiently
- Previous 2 experience working minimum at the front desk of a behavioral health clinic/practice
- Strong customer service skills with a focus on providing excellent patient care
- Understanding of electronic recordkeeping systems for efficient data management
- Phone systems: Ability to operate multi-line phone systems and handle high call volumes

Education/Experience:

-Must have at least 2 years of experience working as a front desk receptionist

-Must have at least an Associates Degree from an accredited university

-Must be comfortable working in a fast paced environment

-Must have over-the-top awesome customer service skills

-Must be a team player. Save the drama for yo mama!

To apply, please submit your resume highlighting your relevant experience and skills.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Health insurance
• On-the-job training
• Paid orientation
• Paid time off

Healthcare setting:

• Clinic
• Outpatient
• Private practice
• Telehealth

Schedule:

• Monday to Friday
• No nights
• No weekends

Experience:

• front desk: 2 years (Required)

Work Location: In person