As our Senior Salesforce Configuration Specialist, you will play a vital role on our team in designing, configuring, testing, and deploying a new case management system and CRM for our Federal Government customer. We are looking for an individual who makes the customer mission their priority in delivering modern, user-centric, and reliable software products to automate manual business processes and workflows. This system directly supports matters of international security and connects 100s of thousands of law enforcement officials. Specific responsibilities include but are not limited to:

• Configure, test, and maintain a new set of Salesforce applications to replace a legacy, end of life case management system.

• Collaborating with the Business Analysts, Developers, Architect, customer IT leadership, and business end users to fully understand functional and non-functional requirements.

• Solutioning with our Salesforce Architect and Developers to make recommendations with cost/benefit assessment that consider risks, usability, performance, scalability, security, maintenance, and best practices.

• Creating out of the box Salesforce Lightning Web Components (LWC) with automation, workflow rules, batch jobs, flows, and triggers

• Configuring permissions, roles, groups, and queues that adhere to the security architecture and Salesforce best practices.

• Be an active member of an Agile development team, participating in all Agile ceremonies, updating tasks in Jira/ADO, and continual improvement.

• Troubleshoot issues in production and non-production.

• Learn new technical skills to meet the needs of the project and our customers.

• Estimate the work required for each user story, feature, and epic with story points that establish the product roadmap.

• Conduct peer reviews of code and configurations for quality assurance during development sprints.

• Take the opportunity to mentor junior configuration specialists, administrators, and analysts.

• Continue to grow as a professional while gaining new technical skills and knowledge.

Required Skills

• 7 years as an Application Developer

• 5 years of hands-on experience with Salesforce configuration including:

o Visualforce pages, Lightning Web Components, and Aura Components.

o Salesforce APIs (SOAP/REST) and Web Services

o SQL, SOQL, and SOSL

o Custom objects, workflows, process builders, and validation rules.

• Demonstrated experience with Salesforce configurations, such as custom objects, layouts, reports, dashboards, and workflow rules.

• Familiarity with Salesforce integration patterns and the ability to integrate Salesforce with other platforms and third-party systems using MuleSoft or other APIs.

• Experience working with various Salesforce Deployment tools including manifests, SFDX, CLI, and DevOps center.

• Sound understanding of Salesforce best practices and platform limits.

• Understanding of data migration tools like Data Loader and ETL tools.

• Proficiency with version control tools such as Git and Bitbucket.

• Strong knowledge of Salesforce data model and understanding of how to leverage the model to build scalable applications.

• Familiarity with Agile development methodologies and tools like Jira, Confluence, or Azure DevOps.

• Proven track record of problem-solving skills and ability to work on complex projects with cross-functional teams.

• Excellent communication skills, both verbal and written, to effectively communicate technical concepts to non-technical stakeholders.

• An updated knowledge of the latest Salesforce releases and features.

• Demonstrated ability to prioritize tasks, work independently, and maintain a high degree of attention to detail.

Required Certifications:

• Salesforce Certified Platform Developer I, or

• Salesforce Certified Platform App Builder, or

• Other advanced Salesforce Certifications

Desired Skills

• Experience in front-end technologies like HTML, CSS, JavaScript, and popular libraries/frameworks like React or Angular.

• Experience developing APEX code and triggers.

• Experience implementing Tableau/Einstein/CRM Analytics (CRMA)

• Expertise with MuleSoft configuration and integrating 3rd party applications and systems.

Desired Certifications:

• Salesforce Certified Platform Developer II

• MuleSoft Certified Developer