Entry Level Position. Overview. As part of Loggerhead’s Information Technology (IT) team, the. Quality Assurance Associate. is responsible for creating and executing functional tests to quality assure web-based systems. This position executes test suites, provides input into the quality processes, and continually improves the effectiveness and efficiency of testing within the Information Technology team. The Quality Associate actively participate...
What’s the Role. As part of Loggerhead’s Information Technology (IT) team, the. IT Business Analyst. will be the liaison between multiple business units and technology teams to define processes and identify process improvement opportunities. The. IT Business Analyst. will document stakeholder requirements, measure/monitor process efficiency, and develop and manage projects. They will coordinate implementation, testing, training, and communication...
What’s the Role. As a Customer Care Representative, you'll deliver an exceptional experience to customers, always remembering that there is a real person on the other end of the phone who is looking for help, guidance, and support. You'll also provide support to your team members by serving as a resource or subject matter expert. Both are opportunities for you to identify and exceed our customer expectations by committing to and building strong r...
