Food & Drink Enthusiast (Host / Hostess)

What You'll Do

We are looking for an amazing host/hostess who is ready to join a growing food drink team within a vibrant new hotel property in Old Town Scottsdale. Someone who takes pride in what they do and really wants to take ownership of the guest experience. If that sounds like you, then come help us create something great!

This position is responsible for greeting guests upon arrival, managing reservation systems & waitlists, and seating guests. They will ensure exceptional guest service and create an inviting bar/restaurant atmosphere.

• Greet all restaurant or lounge guests, be knowledgeable about the area and provide information when asked.
• Provide fair and consistent seating of guests.
• Accurately handle paperwork, stock and tidy the host stand.
• Receive incoming calls, accurately book reservations for guests.
• Taking room service orders if applicable.
• Check floor and tables for accuracy and cleanliness, assist in bussing tables.
• Help servers by refilling beverages when needed.
• Perform other restaurant and customer service related requests for guests.
• We all wear multiple hats here at Canopy. You may need to take on responsibilities outside of this job description at times, as we all do.

What You Bring

• Previous customer service or hospitality experience is preferred.
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu and allergy information to guests.
• Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.
• Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests.
• Food Handler Certification (if applicable).
• Flexible schedule and are able to work weekends, nights, and holidays when needed.

Canopy by Hilton is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.