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Gaming :
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
Essential Job Functions :
Install, setup, maintain and reconfigure gaming products.
Perform troubleshooting to the assembly level (printer, bill validator, cables, etc.).
Order replacement parts and supplies.
Maintain contact with the customer on a regular basis while performing work on their machines, including follow-up after work is completed.
Responsible for required daily paperwork, including Field service Reports, Time Sheets, Expense Reports.
Perform initial quality inspection of delivered games to customer.
Perform final inspection to ensure proper operation after game installation.
Perform other tasks and duties as assigned by the supervisor.
Maintain current knowledge of game components and jurisdictional requirements.
Keep supervisor informed of all on-going issues.
Qualifications :
Technical background, including a basic understanding of electronics and 1 year electrical / electronic experience is required.
Prefer 1-3 years related experience and / or training or equivalent combination of education and experience.
Must have a valid Driver’s License and be able to obtain CDL if necessary.
Valid gaming card (or the ability to obtain one)
Qualifications
Education :
High School Diploma / GED.
Technical / Military Training Schools are a plus.
Knowledge, Skills, & Abilities :
Ability to safely use common hand tools including the following : screw drivers, nut drivers, wrenches, hammers, center punches, drills, multimeters and polarity checkers.
Ability to follow detailed written and verbal instructions and technical manuals, including block diagrams and basic schematics.
Working knowledge of Microsoft Office Suite and be able to use the internet.
Ability to interact with coworkers and customers in a courteous and professional manner.
Ability to understand Scientific Games / gaming products, including theory of operation, abnormal operation and troubleshooting.
Ability to understand Scientific Games policies and all job-related paperwork.
Ability to interact with coworkers and customers in a courteous and professional manner, including problem resolution and decision making.
Physical Requirements :
Must be able to lift / carry 75 pounds.
Must be able to sit, stand, crouch, bend, reach, kneel, lie prone, hold, push, pull and lower as necessary.
Vision Requirements :
Close vision
Depth perception
Distance vision
Ability to adjust focus
Peripheral vision
Ability to distinguish colors
Work Conditions :
This job entails frequent work in dimly lit, crowded, noisy conditions and around smokers.
It is highly likely that there will be long periods of driving from one job site to the next, with frequent overnight stays.
Must be able and willing to travel on short notice and work "on call".
Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Last updated : 2024-04-28
Full Time
$51k-64k (estimate)
03/10/2024
06/21/2024
The job skills required for Field service tech include Field Service, Installation, Troubleshooting, Problem Solving, Preventative Maintenance, Schematic, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service tech. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service tech. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field service tech positions, which can be used as a reference in future career path planning. As a Field service tech, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service tech. You can explore the career advancement for a Field service tech below and select your interested title to get hiring information.