1 Field Service Technician Job in Pleasant Prairie, WI
LMI Packaging is Hiring a Field Service Technician Near Pleasant Prairie, WI
LMI Packaging is a flexible packaging company, serving the food, beverage, pet, health & beauty, and household industries. We are a fast-growing, third generation, family business with a hyper focus on company culture and community outreach. Located right over the Wisconsin border, between Chicago and Milwaukee makes commuting a breeze.
Under the direction of the Engineering Manager, the Field Service Technician will be responsible for providing customers, suppliers, and sales force the necessary technical support and information regarding the use of LMI Packaging’s products. Expertise in LMI’s products and processes differentiate us from competition and facilitate sales objectives. Primary duties and responsibilities include developing and managing customer and supplier relations, providing on-site technical support, discussing material quality issues, reviewing process solutions, and determining the technical feasibility of packaging projects and materials.
- Be a cultural fit to LMI including the qualities: team player, desire to learn and grow, glass half-full positive mindset, service oriented with willingness to participate in community outreach activities, of high integrity character.
- Provide Technical sales support for new and existing business.
- Packaging equipment troubleshooting and/or other onsite technical support for customer trials.
- Incident resolution through diagnostics and in-person, hands on assistance.
- Potential for up to 25% of time traveling.
- Support Product Development functions and interface with Suppliers.
- Accumulate technical data, complete in depth reports and present reports to the appropriate departments, customers, or suppliers.
- Advise teams on issues related to product and customer strategies.
- Identify trends to formulate methods to prevent future problems.
- Develop knowledge of competitive products and capabilities.
- Effective project management of assigned initiatives.
- Utilize skills and expertise to effectively resolve customer issues and strengthen relationships.
- Must have high school diploma.
- Bachelor’s degree from four-year college preferred but not limiting.
- Experience with Excel, Word, and Plato preferred.
- Technical experience including ability to understand technical reports and data, and technical writing experience.
- Prior maintenance experience preferred.
- Ability to identify trends in operation.
- Health coverage that includes medical, dental and vision.
- Basic life insurance, disability, and wellness programs.
- Employee Savings Plan with employer match.
- Employee Profit Sharing/Bonus Program.
- Paid holidays and generous paid time off.
- Tuition reimbursement.
- Career advancement opportunities.
- Opportunity for community involvement.
- Family company, family culture.
- Development Opportunity.
- Safety shoe and glasses reimbursement.
- Generous referral program.
Job Summary
Full Time
$51k-67k (estimate)
01/26/2024
06/22/2024
The job skills required for Field Service Technician include Field Service, Problem Solving, Technical Support, Project Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.
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