Welcoming all who need care

Job title Health Information Management Specialist II

Reports to Director of Compliance

Status Non-Exempt (Hourly

Job purpose

To ensure proper processing of all medical records in and out of the health center. Participates in maintenance of medical records and medical record quality activities.

Duties and responsibilities

· Process all incoming medical records requests through multiple channels

· Ensure proper disclosure is signed by the patient, if needed

· Compile all requested records and create an invoice, if needed, sending to requestor

· Track all invoices and ensure Finance Assistant has received payment

· Process all incoming medical records from in-house and outside facilities

· Ensure records are scanned into the patient’s chart and assigned to the provider

· Ensure that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations

· Complete all insurance chart audit requests

· Proces all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service

· Training of HIMS Level I staff and provide reports to supervisors and lead

· Adapt to work variance and inform manager of work, site difficulties, and or fluctuating volumes

· Assist with patient and staff needs associated with patient medical records and release of information

· Other duties as assigned

Qualifications

· Medical terminology background preferred

· Medical record experience preferred

· Knowledge of administrative and clerical procedures and systems, such as Microsoft Word and Excel

· Ability to learn an Electronic Health Record software

· Attention to detail

· Complete work with minimal supervision

· Ability to meet strict deadlines

· Agrees to uphold Heartland’s guiding values of Compassion, Respect, Collaboration, and Integrity

Working conditions

· Sits and walks throughout the day

· Subject to many interruptions

· Must be able to function in a high stress environment

· Job tasks are performed in close physical proximity to other people

· Requires working indoors in environmentally controlled conditions

Physical requirements

· Required to spend long hours on the computer entering various forms of data which requires attention to detail and high levels of accuracy

· Required to spend long hours in intense concentration

· Required to spend hours sitting and using office equipment and computers, which can cause muscle strain

· Required to read, write and speak English

· Requires sufficient hearing level to be able to effectively communicate with people directly or by telephone

· Occasionally lift items weighing up to 25 pounds

Details

· Full time job that averages 40 hours per week, Monday through Friday as scheduled

o Hours are generally between 8am-5pm as scheduled and may be altered by supervisor(s) as needed