**Internal Only**

JOB SUMMARY:

The Nurse Manager Infusion Services is responsible for the management of nursing practice and the management and operations of the Infusion Service Line/Department. This includes, but is not limited to, the management of nursing practice, staff recruitment/retention, supply chain, budget planning and adherence, employee performance evaluations, quality improvement, medical records documentation, internal and external regulatory and survey requirements.

The Nurse Manager collaborates with multiple professionals both within the facility and externally to support and coordinate the provision and management of patient care. Advocates for patients and families by mobilizing appropriate resources in a timely manner that are tailored to individual patient care. Identifies gaps in service and addresses them.

Schedule:

• 0.9FTE (36 hours)
• Variable Days/ Hours
• Some Weekend and Holiday Requirements

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:

1. Staffs the department in clinical role as needed.
2. Purposefully conducts all aspects of the job in an ethical manner in support of LHC’s commitment to the Standards of Excellence in all areas of personal and professional activities.
3. Maintains current knowledge of trends and advances in nursing practice as it relates to the Infusion Service line, assuring patients receive current standards of care.
4. Working with the VP of Ambulatory Services, ensures adherence to all state and federal regulations and compliance standards.
5. Provides service recovery as needed, promptly responding to patient concerns with compassion, kindness, empathy, and patience.
6. Spearheads and implements Quality Improvement projects within the department and across departmental lines.
7. Facilitates regularly scheduled staff meetings, seeking input for operational decisions.
8. Identifies opportunities for service line growth; leads initiatives to enhance revenue.
9. Working with the VP of Ambulatory Services, coordinates Oncology Outreach Providers and schedules clinic coverage. Facilitates and manages the TeleMed Oncology Program.
10. Responsible for interviewing, hiring, orientation, on-boarding, and retention of staff. Demonstrates leadership through coaching, performance evaluations, corrective actions, and development opportunities. Motivates employees to achieve peak productivity and performance.
11. Oversees supervision of departmental personnel, which included developing staffing schedules based on departmental needs taking into account the level of staff expertise and patient complexity.
12. Establishes and maintains departmental policies, protocols, and guidelines to ensure adherence to professional standards as well as evidence-based practice.
13. Utilizes patient satisfaction scores to identify successes and opportunities for performance improvement while consistently providing feedback and education to staff.
14. Develops and manages the department’s budget; proactively seeking methods to improve financial performance.
15. Proactively responds to change and promotes enthusiasm for change. Demonstrates initiative and responsibility to develop professional goals/objectives.
16. Performs other duties as deemed necessary.

ADDITIONAL RESPONSIBILITIES:

1. Facilitates TeleMed Oncology appointments.
2. Attends monthly Department Managers’ Meeting, unless prior excused.
3. Attends all mandatory in-service classes as assigned.
4. Completes all annual required educational competencies.

QUALIFICATIONS (Required):

1. Current Montana RN license.
2. Basic Chemo Biotherapy Certification, or certification within 6 months of hire.
3. Three (30 to five (5) years’ experience in nursing management.
4. ACLS, PALS, BLS certifications, or able to achieve withing 6 months of hire.

ADDITIONAL DESIRABLE QUALIFICATIONS:

1. BSN preferred.

EXPOSURE:

-Rare to occasional exposure to contact with chemicals, moving objects, confined spaces, slippery surfaces, extreme temperature, and noise. Frequent exposure to blood and body fluids.