Front Desk/Receptionist Job Opening

Live Well is a multidisciplinary health care office including Chiropractic, Behavioral Health, and Massage Therapy in Richmond KY. We are looking to hire a Front Desk Receptionist that is enthusiastic, outgoing and has office/receptionist experience. If you are interested in health and wellness and want to make an impact in our community, please consider this job opportunity.

Receptionist Job Responsibilities:

· Greet patients and visitors, Treat patients with kindness and compassion.

· Provide administrative support to the clinic providers and other office personnel.

· Schedule and coordinate appointments to ensure optimal productivity and patient satisfaction.

· Collect and enter patient demographic and insurance information

· Verify active insurance benefits, Collect payment at time of service.

· Point of service sales of supplements and other products we offer in-office

· Protect our patients’ rights by maintaining HIPAA Compliance of medical, personal, and financial information (training provided)

· Answer telephones and provide accurate information to callers.

· Manage filing system to assure it meets requirements for medical records.

· Opening and closing tasks

· Hours of operation: M-F 8:30-6:00 and Saturdays 930-12:30

Employee daycare on site available to staff

Qualifications:

Exceptional Customer Service and Interpersonal Skills (with the ability to handle difficult situations with professionalism and courtesy)

· General knowledge of insurance coverage of benefits

· Flexibility; Ability to multi-task and work in a fast-paced work environment

· Telephone Etiquette

· Time management

· Organization

· Attention to detail

· Scheduling

· Computer Skills

· Professionalism

· Quality focus

Experience

- High School diploma or equivalent required

Live Well has been serving Central and Southeastern Kentucky for over 16 years. This position requires a candidate who is reliable, punctual, and has excellent communication skills. The ideal candidate should be able to work well under pressure in a fast-paced environment.

Job Types: Full-time, Part-time

Pay: $13.50 - $17.50 per hour

Expected hours: 28 – 40 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Application Question(s):

• How much experience do you have in medical, customer service and working with insurance/registration of patients?

Work Location: In person