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THE JOB
Live Nation is seeking a Backstage Experience Coordinator for the INSERT VENUE NAME . The
position will directly report to the venue General Manger. The Backstage Experience Coordinator
BEC) will be responsible for administering various Live Nation and venue designed programs to
support local production & touring personnel. The Backstage Experience Coordinator will
maintain back of house expectations & backstage division-wide goals while ensuring that our
Artist Commitment is met or exceeded. This role will act as a hospitality-focused position
ensuring a phenomenal experience for touring personnel backstage. This is a seasonal, hourly
position. Scheduled hours will vary depending on business needs and may be scheduled up to 40
hours per week or more during peak season.
WHAT THIS ROLE WILL DO
In partnership with the venue Production Manager, the Backstage Experience Coordinator is
responsible for administering various Live Nation and venue designed programs to
support local production & touring personnel.
The Backstage Experience Coordinator will maintain back of house hospitality
expectations & backstage division-wide goals.
The Backstage Experience Coordinator will meet & greet the tours upon arrival to the
venue and be available to assign dressing rooms and is the point of contact for all
hospitality needs.
Where possible - wash, dry and fold all tour laundry as well as hand and bath towels. The
Backstage Experience Coordinator will check dressing rooms periodically through the day
to tidy up and collect any towels to be washed.
Partner with local backstage catering to ensure the Artists rider requirements are met
and the culinary experience exceeds the artist’s and touring personnel’s expectations.
Show CARE by participating in the venue’s sustainability program which could include
implementing programs that conserve resources / prevent waste such as sorting waste
and collecting recycling and educating the bands about our efforts.
reports to create action plans for service improvements in partnership with the Artist
Services team & Venue PM.
Research best practices and collaborate with the Artist Services team & Venue PM to
develop venue opportunities to increase engagement, increase Artist / Crew satisfaction.
Touring crew areas and notate any damage to be repairs.
backstage program budget and process vendor invoices.
Will act as the lead in maintaining metrics and sharing information with the Artist
Services Team, tracking historic data on Tours & details regarding Artist choices / favorites
and manage the backstage tour personnel survey and competition rate for your venue.
Partner with the venue’s Production Manager, Artist Services team and LN Tour rep to
create memorable, hospitality-minded moments at every show, including but not limited
to birthdays and special celebrations.
WHAT THIS PERSON WILL BRING
Must be able to maintain composure around high profile artists / guests and work in an
often hectic and loud environment.
Word, Excel, Outlook, PowerPoint).
solutions.
carrying equipment.
Resources, or something comparable preferred.
Last updated : 2024-05-17
Full Time
$47k-61k (estimate)
05/18/2024
08/14/2024
livenationvideoboxoffice.com
GRAND RAPIDS, MI
1,000 - 3,000
2007
SUE BARSOUM
$50M - $200M
The following is the career advancement route for Experience coordinator positions, which can be used as a reference in future career path planning. As an Experience coordinator, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Experience coordinator. You can explore the career advancement for an Experience coordinator below and select your interested title to get hiring information.