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Live! Casino and Hotel Maryland
Hanover, MD | Full Time
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Hanover, MD | Full Time
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Senior Training & Development Specialist - Maryland
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$79k-98k (estimate)
Full Time 5 Days Ago
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Live! Casino and Hotel Maryland is Hiring a Senior Training & Development Specialist - Maryland Near Hanover, MD

Overview:

Why We Need Your Talents

The Senior Training and Organizational Development Specialist is responsible for providing educational support and learning opportunities by assisting with the preparation, presentation, facilitation, monitoring, evaluating and documenting of training activities for the organization.

Responsibilities:

Where You'll Make an Impact

  • Facilitation of new hire orientation, ServSafe Advanced Alcohol, ServSafe Food Safety Manager, all leadership training programs and employee development training programs.
  • Scheduling all training classes.
  • Monitoring, evaluating, and recording training activities and program effectiveness.
  • Offering specific training programs to help team members maintain or improve job skills.
  • Organizing and developing, or obtaining, training procedure manuals and guides and course materials such as handouts and visual materials.
  • Creating Training Standard Operating Procedures
  • Presenting information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, and lectures.
  • Establishing and maintaining relationships with external training vendors. Coordinating communications about new courses, development programs and training events.
  • Assisting with the design and application of evaluation techniques to measure the effectiveness of training.
  • Managing the Monthly Training Calendar
  • Creating video advertisements for all training programs
  • Tracking and reporting on compliance training requirements.
  • Managing users and courses in the LMS (snapshots, course creation, user creation and related processes).
  • Managing community areas within the LMS, including appearance, tabs, and settings.
  • Monitoring and analyzing LMS outages and managing performance.
  • Providing immediate responses to problems and emergency situations affecting daily operations.
  • Providing triage and troubleshooting for learning management system issues and tickets, escalating issues to the appropriate groups as needed.
  • Attending meetings and seminars to obtain information for use in training programs, or to inform management of training program status.
  • Keeping up with developments in area of expertise by reading current journals, books and articles.
  • Maintaining team member training records.
  • Coordinating training updates and changes when needed.
  • Ad-hoc requests and other duties as assigned.
Qualifications:

Skills You'll Need to Succeed

  • Learning Management System (LMS) experience preferred
  • Group presentation and/or facilitation experience preferred
  • Organizational development experience is a plus
  • Instructional Systems Designs (ISD) experience is a plus
  • Ability to communicate professionally with all levels of management
  • Excellent written and oral communication skills
  • Exceptional organizational, time management and problem-solving skills
  • Attention to detail and follow-through
  • Self-motivated and assertive with a can-do attitude
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Flexibility to maintain a dynamic work schedule as business dictates, including nights and weekends

A Few Must Haves

  • Bachelors degree in a related field is preferred
  • At least one (1) year of training experience
  • Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements

  • Standing, sitting, walking
What We Offer:

Perks We Offer You

  • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
  • Generous retirement savings options are available.
  • Free uniforms
  • Free parking
  • Discounted meals
  • Service and Attendance bonuses
  • Tuition reimbursement
  • Discounts on hotels, theme parks, travel, and more!

Life at Live!

  • 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.

Job Summary

JOB TYPE

Full Time

SALARY

$79k-98k (estimate)

POST DATE

04/23/2024

EXPIRATION DATE

05/12/2024

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