3 Guest Room Attendant - 24-0030 Jobs in Manistee, MI
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Little River Casino Resort is Hiring a Guest Room Attendant - 24-0030 Near Manistee, MI
Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.
EducationMINIMUM NECESSARY QUALIFICATTIONS:
- None
- Experience working with a Tribally run casino and/or resort preferred
Age Requirement
- At least 16 years of age
- Basic organizational, written, and verbal communication skills
- Basic problem-solving skills
- Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery
- Accurate and detail-oriented
- Maintain high confidentiality
- Independently manage multiple tasks in a professional manner
- Ability to work independently with minimal supervision
- Ability to work cooperatively with all departments
Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.
Knowledge, Competences, And Talents
- Accountable - Accept responsibility and account for actions
- Collaborate - Ability to work with team members and management team to improve the gaming environment and continue to create a fun and exciting entertainment culture for our guests
- Communication – Clearly, concisely, and professionally use verbal and written skills with guests, team members, management team and vendors
- Guest Orientation - Establishes and maintains long-term guest relationships, building trust and respect by consistently meeting and exceeding expectations in a professional and ethical manner
- Confidential - Will maintain and abide to the highest standards of confidentiality pertaining to team member, department, LRCR, and guest information
- Detail Oriented – Ability to pay attention to the minute details of a given project or task
- Diversity – Work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type
- Emotional Intelligence - Able to keep your emotional intelligence skills present and accessible, including thought and emotion control, emotional barriers, a flexible mindset and be conscious of and in alignment with the organization's core values
- Empathetic – Appreciates and sensitive to the feelings of others
- Ethical - Demonstrates conduct conforming to the highest-level set of values and accepted standards
- Interpersonal skills - Able to work effectively with guests, team members, management team, and vendors
- Judgment - Makes well-reasoned and timely decisions based on careful, objective review and informed data
- Organized – Possesses the trait of being organized and follows a systematic method of performing a task
- Policies & Procedures - Demonstrates thorough, accurate, working knowledge and supportive attitude of all organizational policies, procedures, guidelines, and systems
- Professional Attitude – Value, motivate and appreciate each individual you interact with in your office, your department(s), the Casino, the community and all of our guests
- Reliable – Is dependable and trustworthy
- Respectful and Honest / Acts with Integrity - Is truthful and credible in the workplace with team members, management team, guests, and vendors
- Stores and maintains all equipment per departmental guidelines.
- Notifies the immediate supervisor of all guest requests and complaints.
- Obtains assigned duty station from designated supervisor at start of work shift.
- Provides outstanding guest service by answering all guest questions in a respectful, professional manner and exhibiting a good attitude toward guests and fellow team members.
- Participates in creating and maintaining a high-quality work environment.
- Participates in departmental meetings.
- Brings all concerns and requests to the management team.
- Uses biohazard kits when appropriate.
- Responsible for the cleanliness of housekeeping areas.
- Performs the laundering, folding, and stocking of all hotel linen and terry products, and help perform cleaning/janitorial services for Little River Casino Resort as needed.
- Duties include but are not limited to emptying garbage from housekeeping cart, keeping floors clean and clear, keep bathrooms stocked and clean, opening and securing cart rooms at designated times, ensuring that halls and stairways are clear of linen, trash, dishes, roll-a-ways, cribs, etc., and moving furniture, flipping mattresses, and carpet cleaning. Will be expected to clean 13-16 rooms daily.
- Assists Housekeeping team members in accommodating guests with a clean room in a timely manner.
- Participates in creating and maintaining a high-quality work environment.
- Must maintain knowledge of Safety Data Sheets (SDS) and know where the book is located within the Hotel department.
- Must satisfactorily complete all training assigned by the Resort.
- Must adhere to safety rules and regulations of the Little River Casino Resort and of the Hotel department.
- Must be aware of and adhere to the emergency and evacuation procedures.
- Must be aware of and adhere to the Resorts Health & Safety Program.
- Other duties as assigned.
Working EnvironmentA working environment is the setting, social features, and physical conditions in which a job is performed. The general working environment for the Resort is office, gaming floor, food outlet, hotel and convention/entertainment center including flashing lights, frequent loud noises, and a smoke-filled environment. Must be flexible with work schedule for any hours and/or shift, as assigned, according to business needs. Occasional overtime required. Occasionally must deal with angry or hostile individuals. Must handle hazardous materials. High volume direct public contact.
Disclaimer Of EmploymentThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job description. It shall govern all positions as defined in the Team Member Handbook. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
All Little River Casino Resort Team Members are responsible to ensure they are in compliance with Little River Casino Resort Policies and Tribal Gaming Regulations.
AcknowledgmentI have reviewed the content and description of the above listed position and have been provided a copy of the description. I certify that I am able to perform the essential functions of this position as outlined in this description, with or without reasonable accommodation.
Job Summary
Part Time
$25k-30k (estimate)
03/22/2024
06/08/2024
littlerivercasinos.com
Manistee, MI
25 - 50
Related Companies
The job skills required for Guest Room Attendant - 24-0030 include Housekeeping, Laundry, Guest Service, Confidentiality, Teamwork, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Room Attendant - 24-0030. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Room Attendant - 24-0030. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Room Attendant - 24-0030 positions, which can be used as a reference in future career path planning. As a Guest Room Attendant - 24-0030, it can be promoted into senior positions as a Housekeeping Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Room Attendant - 24-0030. You can explore the career advancement for a Guest Room Attendant - 24-0030 below and select your interested title to get hiring information.
If you are interested in becoming a Guest Room Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Room Attendant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Room Attendant job description and responsibilities
Guest Room Attendants ensure guests’ rooms are clean, comfortable, and stocked at all times.
01/31/2022: Terre Haute, IN
Guest room attendants clean and maintain rooms and suites so that guests can enjoy their stay. Being a good guest room attendant requires a lot of physical strength and stamina.
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Guest room attendants lift mattresses to change sheets, operate cleaning equipment, and do other menial tasks such as dusting and getting rid of trash.
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Guest room attendants may also vacuum hallways and clean commonly shared areas or banquet facilities.
01/27/2022: Gulfport, MS
Hotel room attendants’ work description also entails cleaning the entire room when expecting a new guest before they arrive.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Room Attendant jobs
A room attendant works as part of the housekeeping service team at a hotel.
01/05/2022: Salt Lake City, UT
Room attendants have a range of responsibilities related to housekeeping.
03/03/2022: Pensacola, FL
There are generally few education and training requirements to become a room attendant.
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Guest room attendants will need to be more focused on providing a positive experience for guests.
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Must provide a consistently clean sleeping area to maintain an overall exemplary experience for each guest.
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Step 3: View the best colleges and universities for Guest Room Attendant.
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