Who we are

Little Hippie & Company is an independent woman-artist-owned small business specializing in unique merchandise design and small batch products. With most of our business online, we operate our e-commerce shipping out of our retail storefront in Williamsburg, Brooklyn, NY, while also supporting diverse wholesale accounts and teams on the road selling our goods at music festivals and concerts. Our store offers a wide array of apparel, home goods, greeting cards and assorted gifts, and we pride ourselves on working with other independent creative businesses. Officially licensed by Grateful Dead since 2004, Little Hippie is well known for creating quality goods beloved by music fans. We promote an energetic, inspired, and productive working environment, where ideas are always welcome. We are passionate about our business, and we are looking to grow our team with associates who will help share our story.

Who we're looking for

We are looking for multi-skilled individuals to assist in all daily tasks involved in keeping our business thriving. Ideal candidates will be high energy, personable, and creative with excellent written and verbal communication skills and enthusiasm to receive 360 training in all aspects of running our business.

You are

• Self-motivated and capable of managing your workflow
• Able to talk to and connect with customers to create authentic experiences
• Always ready to learn something new and eager to solve problems
• Curious about how and where things are made and how to make them better
• Excited about retail and merchandising both online and IRL
• Detail oriented and highly organized
• Trustworthy, reliable and punctual
• Ready to have fun with social media
• A good listener interested in what other people have to say
• Eager to acquire new skills and have an aptitude for software and web-based apps
• Interested in music, art & counterculture

Responsibilities

• Opening and/or closing the shop, as a keyholder, adhering to an opening and closing procedure checklist
• Greeting and receiving customers in a welcoming manner and responding to their questions
• Promoting sales through engagement with customers, suggestive selling, and sharing product knowledge and history of the company
• Serving customers by helping them select products and find sizes
• Providing outstanding customer service in person, on the shop phone and through online communication
• Maintaining and providing online customer service through all sales channels including company email, Amazon Seller Central and Etsy
• Pulling items and packing orders in an organized and protected way to ship out to customers (both retail & wholesale)
• Placing on-demand customer orders and tracking/updating shipments
• Ringing up orders and managing financial transactions (purchases, exchanges & returns) in store through the POS system along with online orders through Shopify/Etsy
• Creating and updating product listings on Shopify, Etsy & Amazon including writing product copy and adding product tags to properly categorize
• Learning how to navigate and use Basecamp, the web-based project management tool, used by owner and store employees
• Taking in-store & white box product photos and editing photos in Lightbox for online product listings and social media
• Adding product and on-model photography to social media and online sales channels
• Submitting products for licensing approval
• Maintaining accurate inventory through Shopify
• Receiving, examining, and stocking new merchandise
• Organizing back inventory shelves and keeping everything well folded
• Barcoding and/or tagging products and displaying them on the sales floor
• Keeping the sales floor area clean, organized, and well-stocked at all times
• Providing customer feedback to the store manager and business owner
• Routine daily, weekly and monthly store housekeeping/cleaning tasks

Education and experience requirements

• High school diploma required;. Bachelor’s degree or in college preferred.
• Retail experience desired
• General math skills
• Mac/computer proficiency- Dropbox, Google Drive & Docs, Excel, Word
• Proficiency in Photoshop and Illustrator a plus

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to kneel, bend, stoop, crouch, reach, climb a ladder, walk, and stand for long durations of time
• Ability to move and lift equipment and supplies of up to 30 pounds
• Vision abilities include close, distance, color peripheral, and depth perception
• Noise level in the work environment is moderate

This job description is not exhaustive, and you may be required to carry out other duties as requested.

Schedule requirements

• Weekends plus one or two weekdays
• Must commit to working through the summer
• Must be comfortable working alone and independently in a store setting

EEO Statement

Little Hippie provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Expected hours: 24 – 32 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule

Shift:

• Day shift

Weekly day range:

• Every weekend

Application Question(s):

• Our business is over twenty years old and has evolved over two decades while always maintaining a core ethos. What does hippie counter-culture mean to you and how do you see yourself adding to that legacy by joining our team?

Education:

• High school or equivalent (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person