We are looking for part-time sales leaders who are enthusiastic, energetic, friendly, and hard-working.

The Sales Leader is responsible for providing exemplary selling and customer service that is designed to improve the productivity and profitability of the store. The Sales Leader provides the customer with product recommendations and solutions by working proactively with them and serves as a role model of best practice retail execution. The overall focus is on sales and service at all times. Inventory management procedures, conducting product sets, stocking products, housekeeping and assisting with stockroom duties are accomplished as identified or assigned. The incumbent works closely with the corporate store team and reports directly to the Store Manager.

• Creating and maintaining a warm, inviting, easy-to-navigate shopping environment.
• Building and sharing expertise on products, promotions, services, and brand rewards programs – relevant and customized to the unique and wide range of shopper needs, relationships, and occasions.
• Helping and affirming customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.
• Sharing and showcasing stories and communities of caring to reinforce the cycle of kindness.
• Making the interaction easy and convenient for shoppers by effectively handling store operations - product replenishment & merchandising, ringing sales, processing shipments, managing inventory, fulfilling Hallmark.com orders, doing curbside deliveries, etc.
• Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
• Working as a team to help meet the sales goals for the store by ensuring each customer leaves with everything they needed and a few things they didn’t know they needed!

• At least 18 years of age with ability to meet work permit requirements, if applicable.
• Ability to work a flexible schedule that meets the needs of the business, including, events, holidays, evenings and weekends.
• Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.

• High school diploma or equivalent.
• One or more years of previous experience in (specialty) retail, sales or customer service.
• Strong customer-focused engagement and consultative selling skills.
• Ability to communicate effectively with customers and employees.
• Strong sense of urgency, flexibility and willingness to adapt to change.
• Ability to receive feedback and take action when appropriate.
• Proficiency and comfort using a computer and other technology.