We are looking for a motivated shift leader to oversee nightly operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include dealing with no-shows, delegating tasks, handling cash, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Shift leaders are expected to work late night shifts during operating hours Thursdays-Sundays on a weekly basis. Pay will be based upon experience.

Shift Leader Responsibilities:

• Supervising employees and assigning duties.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake and preparing cash deposits.
• Handling customer issues and employee disputes.

Shift Leader Requirements:

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Job Types: Full-time, Part-time

Pay: $14.50 - $18.00 per hour

Benefits:

• Flexible schedule

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Weekends as needed

Work Location: In person