The General Manager leads the operation of the restaurant. The General Manager has the overall responsibility for directing the daily operations of their assigned restaurant, ensuring compliance with Little Big Burger standards in all areas of operations, including product preparation and delivery, guest relations, restaurant maintenance and repair, inventory management, team management, recruiting, hiring, termination and retention of team members, financial accountability, and ensuring that the highest quality menu items and services are delivered to each guest.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Controls day-to-day operations by scheduling, training, developing the restaurant’s team members, ensuring Little Big Burger policy adherence, and communicating needs regularly with assigned Regional Manager concerning store level matters.

Controls profit & loss, by following cash control/security procedures, ordering, receiving, counting, and managing inventory, managing labor, reviewing financial reports and approving invoices, and taking appropriate actions.

Participates in hiring and termination decisions as it relates to restaurant staff alongside the Little Big Burger Support team and Human Resources, conducts performance appraisals, takes disciplinary action, motivates and trains.

Ensures that the OSHA, local health and safety codes, and labor laws, as well as Little Big Burger safety and security policies are being adhered to.

Ensures that the restaurants follow preventative maintenance and cleanliness programs with regards to facility, equipment, and grounds maintenance.

Ensures a safe working and guest experience environment by facilitating safe work behaviors of the teams.

Maintains fast, accurate service, positive guest relations, and ensures menu items are prepared and are consistent with Little Big Burger preparation and quality standards.