Dealership :

L0567 Bay Area Airstream Adventures

BAY Area Airstream Adventures (Fairfield, CA)

Full-Time Service Advisor Needed!

• 80 Hours of PTO front-loaded on day 1
• Great benefits and career opportunities
• Estimated Pay Range : $66,000 - $114,000 / yr
• Schedule : Tuesday - Saturday, 8am 5pm

Airstream Adventures Ultimate Airstreams has joined the Lithia & Driveway (NYSE : LAD) family; one of the largest automotive retailers in the U.

With a mission of Growth Powered by People, Lithia & Driveway continuously creates new opportunities for our people. We aim to create an environment where you are enabled to reach your highest potential, where you feel both inspired and supported.

With core values to we believe in celebrating success and cheering one another on!

At Airstream Adventures, we pride ourselves in providing the inspiration and freedom to explore new lands, rekindle old adventures, and discover new friendships without boundaries.

Our purpose is to provide our Guests the opportunity to create memories and adventures in an Airstream that will last for generations and our team members with the opportunity to grow professionally and personally.

We believe that when we put people first, financial rewards will follow.

We offer best in class industry benefits :

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Service Advisor Responsibilities :

As a Service Advisor you will be responsible for initiating services and repairs by ascertaining vehicle performance problems and service requests;

verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

• Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service / repairs are understood by the customer.
• Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
• Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
• Communicate additional repair and service needs to the customer based on vehicle inspection.
• Administer the manufacturer warranty for qualifying vehicle repairs.
• Keeping customer informed of service specials, completion times and service expenses.

Qualifications :

• Previous Service Advisor experience, preferred.
• Prior experience as a service technician a plus.
• A team player who is focused on providing exemplary customer service.
• Basic mechanical understanding
• Acceptable driving record and a valid driver's license in your state of residence

With a mission of Growth Powered by People, Lithia & Driveway continuously creates new opportunities for our people. We aim to create an environment where you are enabled to reach your highest potential, where you feel both inspired and supported.

With core values to we believe in celebrating success and cheering one another on!

We offer best in class industry benefits :

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles.

We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Last updated : 2024-05-09