Dealership :

L0342 Wesley Chapel Honda

Wesley Chapel Honda

Junior Fixed Operations Associate Technicianrole is responsible for performing basic automotive repairs and service in accordance with store and factory standards.

This individual utilizes their skills to learn how to diagnose and resolve the different sources of automotive problems swiftly and accurately.

The Junior Fixed Operations Associate - Technician works together with all Service personnel and management to ensure the satisfaction of our customers.

Junior Fixed Operations Associate Technicianreports to the Service Manager.

Position Overview

A rea of Responsibility

Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards

Diagnose cause of malfunction

Complete all work according to the applicable safety requirements

Work with supervisor / mentor to ride along onroad-tests of vehicles to ensure quality of repair work

Accurately record time spent on repairs,utilizing company time clocking procedures

Document work performed on repair order and document test procedures / results

Use shop tools, supplies and materials in a practical and economical manner

Maintain an organized and clean workspace, completing a stall cleaning every day.

Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.

Participate in and utilize technical training as assigned by management

Review the technical bulletins and other publications as assigned by management

Constructively communicate with other dealership personnel as required to satisfy customer needs.

Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.

Maintain personal grooming, hygiene, and uniform standards according to departmental policies.

Arrive at work, take breaks, and depart work at the times designated by management.

Additional Qualifications

Strong attention to detail and sense of urgency.

Excellent communication skills both written and oral

Active Listening give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate

Critical Thinking using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Time Management ability to prioritize workload and manage one’s own time.

Junior Fixed Operations Associate Technician No previous experience required.

This is a non-driving role. Dealership and customer vehicles will not be driven.

Proficiency Standards

Integrity - Acts ethically, maintaining a commitment to honesty and truth in all facets of behavior that builds the trust of others

Work Ethic - Delivers accurate, timely and consistent results while understanding the need to balance short-term sacrifice for long-term gain

Team Player - Supports the overall efforts of the team to accomplish departmental and Company goals and objectives

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

Physical Demands : Standing, walking over 2 / 3 of the time, sitting to 1 / 3 of time, kneeling / crouching to 2 / 3 of time, reaching with hands and arms to 2 / 3 of time, talking or hearing over 2 / 3 of time, move, transport or place up to 2 / 3 of time up to 50 pounds, safe driving based on current conditions and applicable laws.

Working Conditions : Loud noise and exposure to outdoor weather conditions. Some conditions vary depending on the physical structure and layout of the location.

These specifics should be reviewed with your manager.

Lithia Hiring Requirements

High school student or equivalent.

16 years or older

A criminal history background check will be conducted prior to beginning employment

Clear pre-employment drug screen

NOTE : This job description applies only to the specific employing entity and location of an individual’s employment. This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.

While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.

e., emergencies, changes in personnel, workload, rush jobs, or technological developments).

We offer best in class industry benefits :

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles.

We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

Last updated : 2024-05-19