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Customer service rep
Lithia & Driveway Roseburg, OR
$39k-50k (estimate)
Full Time 2 Weeks Ago
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Lithia & Driveway is Hiring a Customer service rep Near Roseburg, OR

Dealership :

L0061 Lithia Ford of Roseburg

Lithia Ford Lincoln of Roseburg

Body Shop Customer Service Rep

Pay Rate : $17.00 / hour

Schedule : Monday - Friday, 8 : 30am - 5 : 30pm

If you are a Customer Service professional who wants to get your career in gear, come and take the journey with one of the largest and most successful retail automotive teams in the nation.

Lithia embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun.

  • Provide customer follow-up, recording and tracking progress in Daily Contact Tracker.
  • Prepare monthly Comparative Analysis Reports and Impact Reports, understand manufacturer data, including Manufacturer Certification Programs and Survey Data and Applications.
  • Conduct introductory training of new Customer Contact Center agents and proactively support team.

Qualifications :

  • Previous Customer Service experience a plus.
  • Excellent verbal & written Communication & Presentation Skills
  • Ability to manage one’s own time.
  • Typing and basic computer skills including Microsoft Word & Excel.
  • Ability to solve basic math calculations.

We offer best in class industry benefits :

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles.

We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Last updated : 2024-04-27

Job Summary

JOB TYPE

Full Time

SALARY

$39k-50k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

05/02/2024

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The job skills required for Customer service rep include Customer Service, Written Communication, Life Insurance, Leadership, Presentation, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

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The best CSRs are genuinely excited to help customers.

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Customer service reps may use a variety of tools as part of their role.

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At banks, customer service reps may need to have some former experience handling money and making change.

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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

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A strong Customer Service Background and entry level Accounting skills.

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Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
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