Business Development Center (BDC) Representative

The Business Development Center Representative is responsible for receiving incoming sales leads, establishing relationships with customers and scheduling appointments.

The BDC Representative interacts daily with the Sales Associates, Sales Managers, support staff and customers.

Responsibilities

• Receiving inbound sales leads
• Identifying the client's needs and scheduling appointments
• Placing outbound phone calls to potential leads
• Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
• Contacting clients prior to appointment date to confirm appointment
• Mailing marketing letters to provided leads
• Following up post visit to ensure customer satisfaction

Requirements

• High school diploma or equivalent
• Excellent oral, written and interpersonal communication skills
• Extensive customer service, sales, or telemarketing background
• Computer literacy, strong organizational and follow-up skills
• Ability to read and comprehend instructions and information
• Excellent problem solving skills

Education and / or Experience

High School Diploma or GED; or one to two years related experience and / or training; or equivalent combination of education and experience.

Benefits

• Vacation / Holiday pay
• 401k
• Medical insurance
• Dental / vision (not company funded)
• Employee discounts
• Career path and growth

About Us

We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.

If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.

Apply today!

Last updated : 2024-04-26