1. Assists manager in strategic planning for retail operations. Ensures that plans complement and support established Company-wide goals.

1. Assists in implementing sales promotions, operational plans, policies, and goals which further strategic objectives and ensure maximum sales and profitability.

1. Assists in analyzing the economic environment, business climate, and retail store operations. Projects store trends, and forecasts both long and short term profit and volume growth, sales by unit, expenses, and capital expenditures.

1. Assists in establishing and implementing of programs to meet merchandising, new account, and productivity goals. 

1. Handles, displays, and promotes lines of merchandise in accordance with specific requirements of manufacturer.

1. Assigns pricing policies on merchandise according to profitability margins and specifications of the Sales/Marketing Manager.

1. Coordinates sales promotions. Ensures the effectiveness of merchandise displays, presentations, and marketing materials.

1. Maintains operational records, including daily transaction documents, sales and revenue reports, expense reports, loss summaries, and accounting documents.

1. Assists in maintaining optimal merchandise levels. Tracks inventory, and prepares and submits requisitions to replenish merchandise.

1. Ensures that inventory is handled, stored, and processed to minimize loss or damage.

1. Participates in budgeting and auditing store operational expenses. Implements cost controls as assigned.

1. Ensures that their retail departnent ahs the necessary equipment, supplies and merchandising materials.

1. Ensures the coordination of store maintenance procedures both inside and outside of the facility.

1. Ensures compliance with established operational policies and procedures.

1. Keeps Senior Management informed of activities and progress toward established objectives.

1. Monitors and updates store security systems including cameras, alarms, and merchandise tags.

1. Ensures the security of the physical facility. Assists in opening and closing procedures, and tracks store access, keys, security codes, and employee identification badges.

1. Ensures the appropriate control of cash, credit cards, and financial information.

1. Implements inventory control procedures to protect merchandise and prevent theft.

1. Maintains the confidentiality and security of sales records and operational reports. 

1. Ensures compliance with established security policies and procedures.

1. Provides leadership to sales personnel through effective objective setting, delegation, and communication.

1. Ensures that personnel are well-trained, effective, and optimally used. Assists in conducting meetings to disseminate product information and promotional strategies.

1. Schedules sales personnel and ensures optimal coverage of retail areas. Ensures that requirements for breaks and hours worked are met.

1. Assists in implementing corrective actions as needed.

1. Actively recruits highly motivated sales personnel.

1. Handles customer complaints and problems effectively. Ensures prompt and satisfactory resolutions.

1. Ensures that customers’ questions are answered and that product information is provided in a courteous and timely manner.

1. Ensures that customer service and sales functions are professional, polite, and timely.

1. Follows through on requests for services or products. Ensures that customers are well informed of order status.

1. Ensures that the Company’s quality reputation is maintained.

1. Merchandising plans and sales programs are appropriate and effective. Sales objectives are executed in accordance with approved policies.

1. Store security is well monitored and maintained.

1. Professional business relationships exist with customers and their needs are properly anticipated and satisfied.

1. Effective and efficient assistance is provided to the Retail Sales Manager.

1. Sales personnel are well-trained, efficient, and effective.

1. The Retail Store Manager is appropriately informed of activities and significant problems. Useful feedback regarding store operations and competitive conditions is provided.

1. Required sales, inventory, and accounting records and reports are accurate and timely.

Language Ability: Ability to read a variety of books, magazines, instruction manuals.

Ability to prepare memos, reports, and essays using proper punctuation, spelling, and

grammar.

Ability to communicate effectively.