Linking Employment, Abilities and Potential (LEAP) is a thriving Cleveland nonprofit organization committed to assisting people with disabilities in living independently in their own homes, participating in community life, and finding and maintaining employment.

Help us help others while enjoying a flexible schedule and colleagues who are engaged and genuinely mission-driven. Bring your talents to an organization with heart, and go home each night feeling truly impactful and fulfilled.

LEAP is looking for a part-time (20-25 hours/week) Benefits Navigator who will provide information and referrals, primarily via phone, to individuals with disabilities, their family members, and members of the community. The Information Assistance Specialist will conduct outreach activities to un-served and underserved populations, connecting people with disabilities to available resources, and will maintain all relevant recordkeeping and documentation. This position offers a hybrid, flexible schedule!

Necessary qualifications include:

• Two years’ experience in Vocational Rehabilitation, social work, education or related field.
• Experience working with a variety of people with disabilities and familiarity with advocacy, vocational and community support programs.
• Thorough and current knowledge of all SSA Benefits, Appeals Process and Work Incentives, State and community programs/benefits and their interactions with and impact upon other benefits

Full job description is available upon initial interview. Final candidate must pass background check and drug test.

Starting pay dependent upon experience. Come change lives with us!

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Flexible schedule
• Paid time off
• Retirement plan

Schedule:

• 4 hour shift
• Day shift
• Monday to Friday
• Morning shift
• No weekends

Application Question(s):

• Describe your experience in working with persons with disabilities.
• Describe your experience with public benefits such as Medicaid, SNAP, etc.

Experience:

• customer service: 1 year (Preferred)

Work Location: On the road