Company Description

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud, and Mobility services.

Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions.

We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.

Job Description

Links Solutions is seeking a Computer System Analyst III to join our team in Charleston, SC.

• Hybrid Permitted (Must be able to come into office 1-2 days weekly)
• Public Trust Security Clearance or have the ability to obtain
• Must be a US Citizen 

The Computer Systems Analyst will oversee cybersecurity operations, system maintenance, and network support at the Naval Information Warfare Center (NIWC). This role is vital for the advancement of the National Science Foundation’s initiatives. The analyst will be entrusted with delivering comprehensive cyber services and solutions, alongside robust technical and managerial support for the NIWC Atlantic Polar Programs (NPP). The successful candidate will be instrumental in ensuring the operational integrity and security of our client's IT systems.

Job Responsibilities:

• Install, configure, and maintain operating systems, server hardware, and software applications.
• Monitor system performance and troubleshoot issues proactively.
• Manage and maintain network infrastructure, including routers, switches, firewalls, and wireless networks.
• Implement and enforce network security measures.
• Provide technical support to end-users, resolving hardware and software issues.
• Respond to and resolve helpdesk tickets and user-reported problems.
• Implement and manage backup and recovery solutions to ensure data integrity and availability.
• Test and verify backups regularly.
• Implement and enforce security policies and procedures.
• Perform regular security audits and updates to mitigate vulnerabilities.
• Coordinate and apply software updates and patches to servers and workstations.
• Ensure that systems are up-to-date with the latest security patches.
• Create and maintain comprehensive documentation for system configurations, processes, and procedures.
• Develop and update IT infrastructure documentation.
• Monitor system resources and plan for capacity expansion as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Qualifications

• US Citizen
• Public Trust Security Clearance or be eligible to obtain.
• IAT Level II Certification (CompTIA Security CE equivalent or higher).
• AA/AS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts or Four (4 ) years of relevant experience.
• Tier 2 customer support experience.
• Experience in design, development, testing, evaluation, network protocols, LAN administration fundamentals, and UNIX/Windows-based operating systems.
• Experience implementing security measures and monitoring systems for potential threats.

Preferred: 

• Public Trust Security Clearance.
• Software Engineering Master (PSEM)/ Certified Software Development Professional (CSDP) with COR approval complete a vendor/platform-specific certification: Certified Information Systems Security
• Strong analytical and problem-solving skills.
• Ability to diagnose and resolve technical issues efficiently.
• Ability to communicate technical information to non-technical users.
• Able to multitask, prioritize, and manage time efficiently
• Accurate and precise attention to detail.
• Strong written and verbal communication skills.
• Excellent analytical, quantitative, and organizational skills.
• Good interpersonal skills and communication with all levels of management.

Additional Information

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.