REMOTE BUT MUST LIVE WITHIN 2 HOUR OF HARRISBURG, PA
DO NOT APPY IF YOU DO NOT LIVE WITHIN A 2 HOUR DRIVE OF HARRISBURG, PA
Welcome to the vibrant world of LingaTech, where technology meets fun and innovation!

Are you ready to join the adventure? As a premier employer of top-notch technology consultants, we're on a mission to assemble the most talented and passionate minds in the industry. From coding wizards to digital magicians, our team members are the heart and soul of everything we do.

When you become part of the LingaTech family, you don't just get a job—you embark on a journey filled with endless possibilities and perks! Enjoy full benefits that cover everything from medical to dental, vision, and beyond. Plus, with perks like a 401k, term life insurance, accidental death & dismemberment coverage, and long-term disability, we've got your back every step of the way.POSITION DESCRIPTION
The individual will focus primarily on ServiceNow development and administration via configuration, implementation, and integrations that must occur to support service projects needed to execute the client’s ITSM Services Strategy and Roadmap.The Product Specialist will provide technical development and environment execution of the ServiceNow product. The Product Specialist requires expert experience and skills in the ServiceNow product on which ServiceNow is implemented. Knowledge and skills required are as follows:• Business Rules, Client Scripts, UI Scripts, Script Includes, and ACLs
• JavaScript, Angular JavaScript, HTML/CSS, REST API, Web Services, SOAP, and HTMLThe Product Specialist is responsible for collaborating with personnel with the ITSM group, various business units, System Specialists, SMEs, and Suppliers. The Product Specialist will work closely with Process Owner, Business Analysts, ServiceNow Administrators, and other ServiceNow Developers. Certification by ServiceNow as a ServiceNow Certified Developer is preferred but not a mandatory requirement.Position Duties and Tasks:
1. Function as a ServiceNow subject matter expert.2. Configure, develop, and implement client ServiceNow modules per requirements, established procedures and ITIL processes.3. Deliver support and designs required for integration with various systems, software products, and vendor systems.4. Participate in the test approach, conditions, and scripts used as the basis for detailed test scenarios.5. Provide input relating to training and/or documentation materials.6. Effectively performs product tests and deployments.7. Identify appropriate business examples to illustrate key concepts/features.8. Anticipate, identify, track, and resolve issues and risks affecting own work and work of the Service Management Automation and Integration team.9. Participates and/or coordinates in product design reviews to verify that design meets quality standards and functional/technical requirements.10. Provides accurate estimates for design and configuration efforts for the development and installation of new ServiceNow services, ServiceNow software changes and ServiceNow enhancements.11. Apply specific expertise to ensure the ServiceNow tool meets defined customer objectives.12. Anticipate and resolve issues specific to the ServiceNow tool.13. Analyze and provide input on the functional and technical impact of product planning decisions.14. Participate in product design reviews to verify that designs meet quality standards and functional/technical requirements.15. Perform impact analyses on production fixes and enhancements.16. Provide product support and provide accurate and complete answers to detailed product questions in a timely manner.17. Perform technical research as it relates to application modification methodologies, strategies, and design.18. Accurately set severity of identified defects.19. Documents all work for future reference.20. Follows quality standards.21. Able to work in a team environment.22. Able to communicate effectively orally and in writing.23. Provide full knowledge transfer to other team members.24. Experience with other IT tools (i.e. MS Office, Visio, etc.)Required Skills
1. JavaScript - 5 years2. XML/HTML/CSS - 5 years3. Rest API/SOAP/WSDL- 5 years4. Angular JS Frameworks - 2 yearsDesired Skills
1. jQuery - 2 years2. Ajax/Jelly - 2 years3. ITIL Process Knowledge4. MYSQL5. ServiceNow Administrator Certification