We are looking for a Full Time Concierge!

Job Requirements

• Customer Service: Customer service will be the number one priority and focus of this position. The concierge will be tasked with addressed resident and family concerns as they occur, either at the bedside or via telephone. It will be up to the concierge to seek out resolutions involving other department directors, but ultimately being the one to relay information back to the appropriate parties, and in a timely manner.
• Greeting new admissions: Along with general customer service, it is also extremely important that new admissions feel welcome upon entering our facility. Should a new admission arrive during your shift, the concierge will meet the resident at the bedside to answer any immediate questions and ensure basic needs are met (i.e. water, food if during a meal time).
• Reception-related tasks: Our concierge will work closely with the front desk to ensure all reception-related tasks are being taken care of. The concierge will complete resident check-ins, and provide assistance with covering the front desk during meal breaks or in case of call-outs. Lastly, concierge will assist reception with delivery of mail and packages to the residents.
• Oversee part-time concierge
• Additional tasks as needed/necessary

Job Type: Full-time

Salary: $17.06 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• Day shift. Preferred schedule would be: Tuesday through Saturday is preferred, 10:30am-6:30pm

Work Location: In person