Lincoln Park Zoo inspires communities to create environments where wildlife will thrive in our urbanizing world. The zoo is a leader in local and global conservation, animal care and welfare, learning, and science. A historic Chicago landmark founded in 1868, the not-for-profit Lincoln Park Zoo, is a privately-managed, member-supported organization and is free and open 365 days a year. Visit us at lpzoo.org. 

General Summary:

Lincoln Park Zoo is seeking an energetic, outgoing, detail-oriented individual with a passion for wildlife conservation and fundraising to join the Membership team. Membership Sales Associates will sell memberships, ADOPT an Animal packages, Wish List items, collect donations and provide outstanding customer service. Candidates should have sales, fundraising and/or customer service experience, and be driven to meet and exceed individual and team sales goals. Candidates should have strong communication and excellent sales skills, and will serve as a positive representative for the Membership Department and Lincoln Park Zoo.

Essential Job Functions:

• Proactively initiate and close sales of Lincoln Park Zoo memberships, ADOPT an Animal packages and Wish List items.
• Provide guests with appropriate fulfillment materials.
• Collect general donations.
• Document donor information as appropriate.
• Greet guests and respond to zoo-related questions.
• Set-up and breakdown outdoor kiosk.
• Document all sales

Knowledge, Skills & Abilities:

• Able to interact positively and enthusiastically with visitors.
• Comfortable approaching individuals to make sales and collect donations.
• Ability to generate revenue through effective selling techniques.
• Excellent oral and communication skills.
• Ability to work well independently and apply sound judgement to solve problems.
• Self-motivated, outgoing, and friendly.
• Courteous and respectful with team members, other staff, volunteers and zoo visitors.
• Eager to learn about the zoo’s exhibits, programs, events and conservation projects and share this knowledge to engage guests.
• Able to work weekdays, weekends and holidays.
• Must be trustworthy and punctual.

Experience Requirements:

• Experience in cash handling, sales, fundraising and customer service.

Physical Requirements:

• Ability to remain stationary for long periods of time and work in all weather conditions.
• No allergies to plants or animals.
• Ability to bend, stoop and reach as needed to open and close kiosk display.
• Ability to push kiosk to gates

Additional Requirements:

• Proof of COVID vaccine (two or more doses).

Salary: $16.50/hr

Lincoln Park Zoo is committed to an environment that is inclusive and welcoming. Black, Indigenous, and People of Color (BIPOC) and others who identify as nonwhite, people with disabilities, members of the LGBTQIA community, and those with lived experience with racism and/or misogynoir are encouraged to apply.We celebrate the diverse qualities, perspectives, values and experiences of all people. For Wildlife. For All