Are you looking for a fulfilling career that goes beyond routine dentistry? At our practice, we're not just about teeth; we're about fostering a culture of excellence, putting patients' oral health at the forefront, exercising stewardship in all aspects, and taking ownership of every aspect of what we do. Here's why this opportunity is truly exceptional:

1. A Strong Culture of Excellence:

• We're passionate about raising the bar in dental care.
• Continuous learning and professional development are at our core.
• You'll be part of a team dedicated to delivering top-notch care to every patient.

2. Patient Advocacy:

• We're not just dental professionals; we're advocates for our patients' oral health.
• You'll play a pivotal role in educating and empowering patients to take control of their well-being.
• Making a positive impact on patients' lives is our daily motivation.

3. Stewardship in Action:

• We believe in being responsible stewards of our resources.
• From efficient practice management to eco-friendly protocols, we're committed to making a positive impact on our community and environment.
• You'll be part of a team that values both ethics and sustainability.

4. Taking Ownership:

• Your role is more than a job; it's a chance to be a key player in our success.
• You'll have the autonomy to take ownership of your responsibilities, implement innovative ideas, and contribute to the growth and success of our practice.

PRIMARY RESPONSIBILITIES

· Responsible for administering the day-to-day activities of the business office, including:

o patient and employee relations;

o staff interviewing/dismissal;

o management of marketing and communications efforts;

o ensuring regulatory compliance;

o staff training and motivation.

· Assist the dentist with other tasks as assigned.

SPECIFIC DUTIES

o Manage day-to-day operations of dental office

o Manage and direct staff assignments and activities, in accordance with office policies and applicable laws

o Manage compliance with OSHA, state and federal regulations

o Know and follow dental office contingency plan

o Stay current with trends, legislation and regulations in the dental profession

o Manage patient financial accounts

o Manage the hiring and ongoing performance of staff

o Manage and update office computer systems Patient Management

o Oversee patient relations and handle patient complaints

o Help explain office policy to patients

o Help support staff as needed (i.e., appointment scheduling, collections, insurance, etc.)

o Monitor patient relations with regular patient satisfaction surveys Staff Management

o Assign, direct and manage staff duties, as assigned by the dentist

o Determine staff schedules

o Recruit, interview and hire employees as directed by the dentist

o Orient and train new staff

o Organize staff training on OSHA and HIPAA compliance

o Display any posters required by federal, state or local law

o Monitor staff performance

o Conduct staff and salary reviews

o Coordinate team meetings

o Engage in conflict resolution

o Help arrange for staff CE

o Make business travel arrangements for dentist and staff 2 Record and State and Federal Regulations Management

o Help implement compliance with state and federal regulations

o Arrange for OSHA, HIPAA, and risk management training

o Maintain employment records o Update and maintain employee policy manual

o Help dentist draft office policies Marketing and Public Relations

o Oversee the design of marketing and promotional materials (print and electronic)

o Manage dental office advertising/recruiting ads for new staff

o Implement marketing strategies

o Recommend event planning, conference travel, volunteer and mentorship opportunities, community outreach, and similar programs

PERSONNEL REQUIREMENTS

Education/Experience

o High school diploma or equivalent; some college preferred

o Dental experience preferred

o Working knowledge of computers for word processing, insurance claims processing and records management [list computer software experience required including any specific dental software]

o Knowledge or experience in staff management Interpersonal

o Excellent communications skills

o Team player

o Conflict resolution experience

o Customer service or patient relations experience

o Ability to communicate all concerns

Your role is more than a job; it's a chance to be a key player in our success

Join us in this exciting opportunity to be part of a dynamic team that values excellence, patient advocacy, stewardship, and ownership. Make a real impact in the world of dental care and build a rewarding career with us. Apply now and become a valued member of our exceptional team!

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 4 years (Required)

Work Location: In person