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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
As part of Lightspeed’s Support team, you will be the first point of contact with our customers, and therefore you will be dealing with a wide variety of requests. This in turn allows you to work closely with multiple different teams at Lightspeed. We believe that customer support is more than just providing answers to our customers' questions, so together with the team you also focus on constantly improving our product.
We’d like you to share your ideas on how we can innovate or improve our business to ensure the best customer experience and support our customers in their success.
Our customers' success is our success.
What you’ll be doing:
What you need to bring:
We’re a team of 10 people located across Europe and Belgium. Our team is responsible for providing customer support for Belgium, French and Dutch business customers and guarantee an amazing customer experience.
We're looking for a Support Specialist who has experience with the following:
Even better if you have, but not necessary
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!
What’s in it for you?
Come live the Lightspeed experience...
… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
The following is the career advancement route for Technical Support Specialist, (Dutch & English) positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, (Dutch & English), it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist, (Dutch & English). You can explore the career advancement for a Technical Support Specialist, (Dutch & English) below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Technical support specialists provide computer support for organizations or businesses.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
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To become tech support, at minimum, an associate degree or certification with on-the-job training.
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Trains customers on how to use hardware and software.
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Be an Oracle Certified Associate.
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Step 3: View the best colleges and universities for Technical Support Specialist.