Inside Sales Representative Responsibilities:

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

Sales Lead Coordinator Requirements:

• Previous experience in an outbound call center or a related sales position preferred
• Proficiency in Microsoft Office and CRM software
• Excellent communication skills, both verbal and written
• Good organizational skills and the ability to multitask
• Excellent phone skills
• Exceptional customer service skills
• Strong listening and sales skills
• Ability to achieve targets