8 Customer Care Coordinator - Norcross, GA Jobs in Norcross, GA
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Lifeway Mobility is Hiring a Customer Care Coordinator - Norcross, GA Near Norcross, GA
Description:
At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us?
Lifeway Mobility, an established leader in the fast-growing home accessibility industry, helps seniors with impaired mobility and individuals with disabilities stay in their homes and remain independent.
As part of the Customer Care Team, you will assist prospective customers, and support the sales team.
Key responsibilities include the following:
· Answer incoming phone calls, assisting customers and other callers.
· Respond to web inquiries (including live chat)
· Respond to email inquiries.
· Schedule appointments for sales representatives.
· Work with sales consultants to create quotes and presentations.
· Assist customers with identifying funding sources for products.
· Maintain customer information in system.
Requirements:
Our ideal candidate will have the following qualifications:
· At least two years' customer service experience, including heavy telephone use
· High school diploma
· Ability to juggle phone calls and computer tasks
· Experience with Microsoft Word, Excel, Outlook, and client relationship management (CRM) system
Lifeway Mobility is an Equal Opportunity Employer.
Our ideal candidate will have the following qualifications:
· At least two years' customer service experience, including heavy telephone use
· High school diploma
· Ability to juggle phone calls and computer tasks
· Experience with Microsoft Word, Excel, Outlook, and client relationship management (CRM) system
Lifeway Mobility is an Equal Opportunity Employer.
Compensation details: 19-21 Hourly Wage
PI573e418e8771-25401-33823807
About the Company:
Lifeway Mobility
Job Summary
Full Time
Retail
$38k-48k (estimate)
03/02/2024
05/01/2024
lifewaymobility.com
Hartford, CT
25 - 50
Retail
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The job skills required for Customer Care Coordinator - Norcross, GA include Customer Service, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Coordinator - Norcross, GA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Coordinator - Norcross, GA. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Coordinator job description and responsibilities
Customer care coordinator document reports, resolve complaints, and process orders and payments.
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They also take orders from the customers, process their payments, and explain the features and functions of the product.
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Customer care coordinators also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Achieved sales goals and service performance requirements through new customer sales, sales of accessories and by providing excellent customer satisfaction.
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They are professionals who are responsible for addressing customer needs and ensuring they have a good experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Coordinator jobs
Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.
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Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.
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Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
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A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
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There are various methods for resolving problems and conflicts used by the customer service coordinator.
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