JOB SUMMARY: The Recovery Specialist functions as a member of the interdisciplinary treatment team with the primary responsibility of monitoring consumer behavior while on the unit, developing treatment plans, discharge planning, and other responsibilities needed to assist consumers in transitioning back to the community following admission to the Crisis Stabilization Unit.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance.
• The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers.
• Willingness to abide by the company’s published rules and regulations
• Maintains a direct services caseload as assigned and provides a comprehensive range of clinical/case management services to maximize potential for consumer recovery.
• Assesses consumers on assigned caseload through face-to-face interventions on a daily basis to identify presenting and emergent issues and service needs.
• Develops treatment plans for consumers on caseload within twenty-four (24) hours of admission that address identified treatment issues as identified in emergency evaluations, psychiatric evaluations and face-to-face interventions with those consumers.
• Develops discharge plans on behalf of consumers on assigned caseload that address identified consumer needs and links consumers to community resources/services as appropriate and necessary.
• Documents direct services to consumers in the electronic medical record known as TIER timely, accurately and comprehensively.
• Participates in treatment team meetings as scheduled and provides salient information to the team on behalf of assigned consumers that communicates treatment progress, forecasts future course of treatment and facilitates discharge planning.
• Initiates and completes all required legal paperwork in compliance with Florida Statute 394, commonly referred to as the Baker Act.
• Ensures continuity of care for assigned consumers by scheduling inter-program case staffings (IPCS) to plan and coordinate with community outpatient service providers as necessary and appropriate.
• Conducts psycho-educational groups with consumers as assigned by the Lead Recovery Specialist to ensure Recovery Team group service provision as scheduled in the context of the Hospital Master Schedule.
• Attends all meetings as assigned by the Lead Recovery Specialist and/or the Director of Acute Care Services, or otherwise by LifeStream

COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful.

• Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty.

• Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions.
• Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.

• Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message.

• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Manages Conflict: Handling conflict situations effectively, with a minimum of noise.

• Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality.

• Resourcefulness: Securing and deploying resources effectively and efficiently.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.

• Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice.

• Drives Results: Consistently achieving results, even under tough circumstances.

JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.

EDUCATION & EXPERIENCE:

• Education:

o Bachelor’s degree in social work, counseling, psychology or other behavioral healthcare/human services-related field preferred. Will consider applicants currently enrolled in a baccalaureate program who also have at least one year of experience in the mental health field.

• Experience:

o Minimum of One (1) year of experience in a behavioral healthcare/human services-related setting

TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs.