Opportunity to work for a nonprofit corporation passionate about the quality of care and providing a thoughtful approach for improving the lives of families in crisis since 1966.Title: iHOPE Program Manager 10th street

Worksite: iHOPE 10th street

County: Warren

Hours Status: Full-Time Salary

Starting Pay Range: $55,000 annually, *$2,500 Sign On Bonus*

Brief Job Description:

• Work with community partners to develop natural support systems for individuals served.

• Understanding of budgetary needs of program and state supplementation. Work closely with State staff on grant needs for iHope program.

• Working closely with other teams within our agency to provide continuity of care for individuals served.

• Representing LifeSkills and attending any meetings regarding the iHope team service.

• Recruit and retain qualified service providers and support staff to achieve the mission and goals of LifeSkills and the Behavioral Health Division.

• Supervise and ensure performance of all Service Center staff; identify and implement training and development plans and assist in the provision of training and development for all staff.

• Complete performance evaluations on iHOPE staff at least annually, more frequently if necessary.

• Oversee daily operations and monitor revenues, expenses, service trends, program reports, client demographics and other data to ensure financial accountability and staff productivity of the iHOPE program.

• Assist supervisor in development of iHOPE budget.

• Recommend and implement processes and systems that will improve customer service and generate productivity and revenues.

• Provide direct service/psychotherapy to iHOPE mental health clients, including group, individual, family, collateral, and psycho educational.

• Complete intake/screening/assessment process.

• Develop treatment plans for clients, and complete all required documentation.

• Complete all correspondence in a timely fashion.

• Participate in clinical staffing/treatment meetings providing feedback on all pertinent cases.

• Maintain agency expectation for productivity.

• Document all services provided in accordance with agency standards.

• Maintain positive, professional relationships with referral sources, clients, and coworkers, adhering to Code of Ethics and agency policies.

• Handle crisis situations as they arise.

• Maintain an expert knowledge base regarding current practices and research.

• Recommend and implement quality improvement measures and standards of corporate compliance as recommended by clinical and administrative staff.

• Contribute to short and long-term organizational planning and strategy as a member of the management team.

• Work proactively to address all employee and consumer complaints.

• Ensure appropriate and timely communication of BH and organizational information to employees.

• Attend meetings, conferences and other professional and organizational functions.

• Develop and maintain positive relationship with agencies including but not limited to school systems, justice systems, hospitals, DCBS and other local businesses and community partners.

SUPERVISORY RESPONSIBILITIES:

Will provide administrative supervision to the iHope team which could be comprised of: Therapists, Targeted Case managers and Behavioral Health Specialists/Community support associates and Peer support specialists, outreach coordinator, clinical support staff.

QUALIFICATIONS:

1. requires a minimum of a Master’s Degree in a mental health related field and state licensure to provide clinical therapy. At least three years of experience working with adults with SMI diagnosis or youth with SED diagnosis required. One to two years of management experience preferred.

• Demonstrated leadership skills, knowledge and commitment to overarching principals and mission of LifeSkills Behavioral Health Division.

• Working knowledge of Microsoft Office Products including Outlook, Word and Excel.

• Excellent oral and written communication skills.

• Other duties as needed and/or assigned
***All 30 hour positions will be enrolled in our company retirement program through the Kentucky Public Pension Authority (KPPA); six percent (6%) of your gross income will be deducted from each check. All LifeSkills Inc. / Pennyroyal Inc. employees who work 30 hours or more a week are required to participate in this program.
The employee contribution rate is set by the State General Assembly. Employee contributions are deposited into member accounts. These contributions to the retirement system are currently tax deferred. Member accounts are kept confidential between the member and the Kentucky Retirement Systems.

LifeSkills is an Equal Opportunity Employer