VISION STATEMENT - Our vision of Lifeline Connections is to be the recognized premier provider of substance use and mental health services in the Pacific Northwest by providing integrated care, comprehensive services, and enduring relationships. 

MISSION STATEMENT - Through the use of superior customer service, high quality programs and a well-trained and dedicated staff, our mission is to inspire hope and support life-saving changes for people affected by substance use and mental health conditions.

 Pay Range: $69,160 to $79,160 Yearly

MAJOR DUTIES: The Program Director works closely with the VP of OP and Chief Clinical Officer (CCO) and is responsible for the provision of clinical services to patients enrolled in their assigned program, contract compliance, outcome monitoring and oversight of budget. This position provides program oversight and clinical supervision for all counseling staff on their assigned unit including clinical service delivery, maintenance of patient records, contract compliance and liaison with various government and private agencies and officials. This position is a member of the Management Team. In fulfilling these duties, the incumbent performs the following duties independently:

1. Review Washington Administrative Codes (WACs), Revised Codes (RCWs) and Federal regulations pertaining to mental health treatment and co-occurring treatment and develop and implement policies and procedures to comply with said codes and regulations;
2. Ensure that continuous quality improvement addresses both patient needs and compliance with WACs, RCWs, and Federal Regulations;
3. Ensure that the agency treatment programs are maintained in such a way to be in substantial compliance with the Department of Health (DOH), insurance organization reviews, and CARF Surveys;
4. Monitor and balance financial reports including budget, expenditure control and monitoring, and personnel direct service hours.
5. Prepares and submits statistical reports to the VP of OP for program compliance with employee and contract performance indicators;
6. Provides clinical supervision of treatment services including case staffing, chart entries, case audits, and treatment plan reviews;
7. Orientation of all new staff to their assigned unit in collaboration with the clinical supervisor;
8. Ensure compliance with all applicable Lifeline Connections contracts and policies;
9. Prepare and present in-service training to staff in order to meet the needs of the changing trends in the program; and
10. Other duties as assigned.

POSITION REQUIREMENTS:

1. A master’s degree or further advanced degree in counseling or one of the social sciences from an accredited college or university required;
2. Must qualify as a Mental Health Professional (MHP) and licensed in their field;
3. Five years’ experience as a qualified counselor as defined in WAC 246-341, or its successor;
4. Have a minimum of 2 years clinical supervisory experience;
5. Preferred: Ability to meet the licensing requirements of a Substance Use Dependency Professional in Washington State (SUDP) consistent with WAC 246-341 and RCW 18.205 within a period of time set at time of hire preferred;
6. Previous documented experience working with an understanding of statistical methods, managing budgets, supervision of personnel and program management;
7. Current unencumbered driver license and proof of current car insurance may be required;
8. Good verbal and written communication skills;
9. Great attendance; and
10. Ability to work well with others.

GUIDELINES:

The position requires that the incumbent maintain certification or qualification standards delineated in WAC 246-341, or its successor, and maintains licensure with the DOH. The incumbent relies on specialized training and/or equivalent experience in the field of behavioral health treatment, WACs and RCWs of Washington, CARF standards and the performance standards developed for the position.

COMPLEXITY:

The incumbent provides program oversight and supervision to patients who differ widely in age and socioeconomic status and who may possess a variety of chronic and serious social, behavioral and psychological problems. Further, s/he provides supervision for behavioral health counselors, counselor interns, and students. Autonomy, clinical maturity, sound judgment, and creativity are required to help identify and monitor policies and treatment activities that will meet the complex needs of both patients and staff.

PERSONAL CONTACTS:

Contacts are with members of the treatment team, patients, significant others of the patients, Board of Directors, representatives of various community agencies specializing in the treatment of behavioral health and related community representatives including lawyers, probation officers, and other court officials. All personal contacts are carried out in accordance with federal and state laws dealing with the confidentiality of substance use and mental health patient records.

PHYSICAL DEMANDS:

While performing the essential functions of the job, the employee is regularly required to sit, speak clearly, hear and use hands and fingers to manipulate writing utensils and keys on a keyboard. The employee is occasionally required to stand, walk, reach with hands or arms, stoop, kneel, crouch or lift and/or move maximum of 15 lbs. The employee may be regularly required to effectively operate an automobile.

WORKING ENVIRONMENT:

Most working hours are spent indoors in offices or meeting rooms. Occasional supervision of outdoor activities, visits to community agencies, and participation in staff retreats and staff development activities may be required.

IMMEDIATE SUPERVISOR: VP of OP