LifeDoc Health is a multi-specialty healthcare organization that opened its doors 14 years ago, and we have been disrupting the healthcare industry ever since. With our focus on guaranteeing that everybody receives quality healthcare, regardless of income, we have developed a holistic approach to patient and family care that has been consistently recognized for excellence and innovation.

With this role the Community Health Worker will be responsible for carrying out the assigned initiatives such as the development and implementation of patient improvement projects and strategies. The Community Health Worker will help develop and implement Population Health initiatives and processes for Darsalud Management projects and the Quality Services program structure.

Essential Duties and Responsibilities:

Quality Improvement

• Works with Operations and Quality department leadership to develop performance improvement programs that support Darsalud Management’s mission
• Participates in special projects as assigned, such as the Social Determinants of Health, , School Based Health System, Care Coordination, Health Maintenance, Patient Education Etc.
• Assists in the planning, training, implementing, monitoring, analyzing and reporting of activities that are designed to improve patient health outcomes and that DSM in compliance with regulatory and contractual requirements.
• Assists in the planning, facilitation, and coordination of population health activities related to the pursuit of continuous improvement in the following : the delivery of patient care, achievement of clinical outcomes, operational efficiency, patient satisfaction, patient safety
• Participates in the development of Quality Work Plan and Work Plan Evaluation
• Participates in and facilitates internal and external QI audits.
• Performs other job functions as requested or assigned

Education, Experience, Skills and Licenses

• Bilingual (English/Spanish) strongly preferred
• Good interpersonal, customer service and active listening skills
• Ability to manage change and produce results in a fast-paced environment.
• Strong analytical, communication and presentation skills.
• Excellent computer skills and knowledge of Microsoft Office Suite (Word, Excel and PowerPoint)
• Valid Driver's License
• Must be detail-oriented and highly organized
• Knowledge and understanding of medical practices and organizational policies
• Must be able to maintain confidentiality at all times

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Speak clearly so listeners can understand.
• Use fingers to grasp, move, or assemble very small objects.
• Use their hands to handle, control, or feel objects, tools, or controls
• Repeat the same movements.
• Must be able to lift up to 15 pounds at times
• May be required to use personal vehicle for to visit Memphis Location

Benefits:

• Competitive pay
• PTO and Paid Holidays
• Health, Dental, and Vision Insurance
• 401(k) with up to 3% matching
• Great company culture

Job Type: Full-time

Pay: $31,000.00 - $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in Memphis, TN 38119