Client Centered 

• Have a clear understanding and knowledge of all client support plans and client needs clients that is outlined in their ISP and other support plans 

• Provide instruction and support with day-to-day living in the areas and methods identified in the person’s Individual Instruction and Support Plan

• Advocates for clients, providing additional support so they can acquire personal needs and interact socially with family, friends and in the community 

• Interact with clients on an ongoing basis

• Meet all WAC state training requirements yearly

• Identify and respond to any need for medical attention 

• Participate in mandatory scheduled staff meeting and trainings

• Assist in client medications

• Provide transportation assistance for clients 

• Implement, as written, positive behavior support plans (PBSP)

• Perform indoor and outdoor cleaning tasks as needed around the program

• Accompany clients on outings and activities

• Anticipates client needs and delivers high quality service 

• Provide assistant to arrange for transportation for day to day living for clients

• Attend client appointments

• Assist clients with money handling and budgeting; write checks for client’s personal items, receives funds for client, deposit client’s funds and may confirm that client check registers are true and correct.

Integrity 

• Report any suspected abuse, neglect and exploitation to state reporting agency’s immediately. 

• Maintain confidentiality with all applicable HIPPA laws. 

• Follow all company policies 

• Follow through with commitments

• Must maintain satisfactory attendance at regularly scheduled hours

• Uses good judgment in providing “need to know’ information

Communication

• Communicate respectfully and openly with all staff in a timely manner

• Complete all documentation as required by Life Works in a timely and accurate manner

• Listens effectively and clarifies information as needed

Adaptable 

• Must be able to prioritize and positively adapt to an environment that is consistently changing and or unexpected obstacles

• Must be able to follow directions

• Must be able to learn and adapt to different forms of communication (i.e. ASL, etc.)

• Provide backup coverage when needed at the program; i.e. illnesses, vacations and other emergencies

• Must maintain and complete state annual required 12 hour continuing education classes provided by LifeWorks

Problem Solving 

• Able to exercise good judgment and common sense

• Makes recommendations as needed

• Ability to recognize and intervene during clients escalating behaviors

Interpersonal Skills

• Must be able to work collaboratively with others to reach mutual goals

• Treat others with respect, courtesy and sensitivity 

• Work effectively with team members and or independently

• Develop strong relationships and provide feedback 

Additional Duties

• (If) nurse delegated administer medications to clients who are not physically able to self-administer

• Approved signer for checkbooks

• Perform financial reconciliation

• Transport clients per the Agency’s MVR review and test

Qualifications

Skills

• Excellent interpersonal skills 

• Behaves in an honest, fair and ethical manner

• Excellent written and verbal communication skills

• Ability to work with databases and navigate computers software (Therap) 

• Excellent organization and time management skills

• Excellent customer service/ client centered

• Ability to interact with all levels of management and staff

• Ability to maintain confidentiality at all times applicable to company, state and federal laws

• Ability to work unsupervised with no supervision while performing duties 

Requirements 

• DSP’s must possess a High School Diploma or equivalent. Previous experience working with individuals with an intellectual disability, behavioral health and/or medical needs is preferred (but not required). 

• DSP’s shall have essential physical skills – be able to run, squat, stoop/bend, kneel, climb stairs, be able to lift at least 50 pounds (or ¼ own body weight), push and pull against potential resistance; and be able to implement non-physical and physical interventions and CPR with people supported when needed.

• Must be able to lift and transfer clients who need such assistance

• DSP’s shall have adequate vision, reading, writing and documentation skills and hearing to perform the essential functions of the job.

• Must be able to work a flexible schedule including early mornings, afternoons, evenings, weekends, overnights (as applicable) and holidays.

• Must be 18 years of age or older.

• Must be able to provide assistance, as needed, in safely loading and unloading vehicle passengers and assist individuals to safety in emergency situations.

• Must be able to complete annual FIT testing as required by OSHA

• Must complete required TB test (if applicable)

• Must obtain criminal clearances as required. These could include: the Washington criminal history check, FBI criminal history check, and child abuse clearances in accordance with DSHS regulations.

• Demonstrated ability to adhere to the required schedule for the job.

• CHILDRENS PROGRAM ONLY – Must be 21 years of age and have at least six months experience working with vulnerable populations.