1 Membership Concierge Team Member Job in Westlake, TX
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Life Time is Hiring a Membership Concierge Team Member Near Westlake, TX
Job Profile Summary
Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives.
Position Summary
As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties and Responsibilities
Operates as first point of contact for members and guests entering resort
Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
Receives and facilitates incoming phone calls from members and guests
Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
Serves as point of contact for new member acquisition and member retention interactions
Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Position Requirements
High School graduate or equivalent
Minimum of 1 year of customer service experience
Passion to serve others
Effective communication skills
Preferred Requirements
Bachelor’s Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Job Summary
Full Time
Sports & Recreation
$31k-40k (estimate)
03/29/2024
04/11/2024
lifetime.life
CHANHASSEN, MN
15,000 - 50,000
2015
BAHRAM AKRADI
$1B - $3B
Sports & Recreation
Related Companies
The job skills required for Membership Concierge Team Member include Customer Service, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Membership Concierge Team Member. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Membership Concierge Team Member. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Membership Concierge Team Member positions, which can be used as a reference in future career path planning. As a Membership Concierge Team Member, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Membership Concierge Team Member. You can explore the career advancement for a Membership Concierge Team Member below and select your interested title to get hiring information.
