• Answers high volume of inbound calls from insurance companies, attorneys, clients and/or medical providers daily
• Statuses cases to get updates on pending and ongoing case litigation and/or medical treatment.
• Drafts correspondence to defense insurance companies and/or attorneys including demand letters, emails, and faxes.
• Delivers customer satisfaction through timely, accurate communications.
• Develops rapport with the attorneys, firms, insurance companies and medical providers.

• High School or GED required.
• Previous claims adjuster and/or personal injury case manager experience preferred.
• Experience in a high-volume call environment preferred.
• Knowledge or experience with personal injury, medical billing, or claims a plus.
• Self-motivated with desire to build great relationships, and to meet and exceed goals.
• Ability to multitask while on the phone and the computer is necessary.
• Able to adapt to change and pivot easily between tasks.
• Ability to work quickly and accurately to meet tight deadlines.
• Possess excellent verbal and written communication skills for communicating with insurance companies, attorneys, and medical providers.
• Basic computer proficiency and Outlook experience

• MoveDocs is a technology-enabled services company designed as an end-to-end solution for personal injury law firms and healthcare providers. We are focused on helping uninsured and under-insured patients gain access to healthcare they need that would otherwise be unable to access or afford. We are proud of our mission and are passionate about applying technology to the challenge of making healthcare more accessible.
• Oasis Financial is the most recognized national brand and industry leader in consumer legal funding. Oasis helps plaintiffs regain control by helping to cover essential living expenses while they await legal settlements. Oasis Financial is also a founding partner of ARC, the Alliance for Responsible Consumer Lending, and APA, Americans for Patient Access.
• Probate Advance is the industrys leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed.

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