Job Description

The Dietary Manager plans, organizes, develops, and directs the overall operation of the Dietary Department in accordance with company standards and federal, state, and local standards, guidelines, and regulations to ensure that quality nutritional services are provided on a daily basis and that the culinary services are maintained in a clean, safe, and sanitary manner.

Essential Activities and Tasks

Operations Management

• Plans, develops, and directs the Dietary Department and its activities.
• Supervises and may assist in preparation of all products and meals so they are plate-able and appetizing in appearance by following planned menus and using the standard recipes.
• Ensures that stock levels of staple/non-staple food, supplies, equipment, etc. are maintained at adequate levels at all times through effective purchasing and inventory processes.
• Ensures that all residents’ nutritional needs are being met
• Coordinates services and activities with other departments (Nursing, Maintenance, Housekeeping, Activities, etc.).
• Plans and executes catering needs and special events.

Customer Relations and Service Management

• Listens and responds to the needs of residents and staff members.
• Reviews and responds to complaints and grievances from residents and staff members regarding all areas of responsibility.
• Serves on various committees and attends meetings of the community providing written and/or oral reports of services and activities regarding the department.
• Maintains the confidentiality of resident care information.

Quality, Compliance, and Risk Management

• Ensures appropriate nutritional care for every resident is developed and maintained through resident assessments, medical records charting, Plan of Care conference attendance, diet order auditing, and food intake monitoring.
• Maintains an ongoing quality assurance program for the Dietary Department.
• Ensures that kitchen work areas and equipment are maintained in a clean, sanitary, and safe manner
• Reviews, develops, and implements a plan of correction for culinary and nutritional services concerns and/or deficiencies noted during quality assurance and state and city survey inspections.
• Works with others on the development, implementation, and maintenance of emergency disaster programs (fire, severe weather, etc.).

Financial/Assets Management, Administration, and Reporting

• Ensures that necessary equipment and supplies are maintained and operable to perform necessary duties and services.
• Ensures that menus are maintained and filled in accordance with established policies and procedures.
• Maintains current and accurate records through use of computers and/or other documentation in accordance with company standards and federal, state, and local standards, guidelines, and regulations.
• Follows the departmental budget and maintains the operations within it.

Human Resource Management and Development

• Directly manages all Dietary Department staff.
• Interviews, selects, and orients new direct reports.
• Defines, establishes, and promotes performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance.
• Evaluates job performance of direct reports in accordance with the company policy and procedure and provides developmental guidance to staff for improved performance and growth.
• Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for departmental staff.
• Ensures that there is a reasonable and sufficient plan for staffing should a direct report be absent or a direct reporting position be vacant.

Education/Requirements

Candidate must have one of the following credentials and be kept up to date:

o Certified Dietary Manager

o Registered Dietetic Technician

o Registered Dietitian

Candidate must have Food Service Sanitation Manager’s Certification through ServSafe, or get it within 6 months of hire.

Job Type: Full-time

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

License/Certification:

• Certified Dietary Manager (Preferred)
• ServSafe (Preferred)

Work Location: In person