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Join the LIBERTY Dental Plan Team, Where Every Smile Counts!
LIBERTY Dental Plan is hiring Member Services Representatives to serve as the front line in assisting our members.
Position is open to Remote work, must be located California.
Bilingual in English and Spanish is highly preferred.
JOB SUMMARY
This position expected to provide excellent customer service to all incoming/outgoing callers and answer and document inquiries related to dental benefits, eligibility, provider information, claims, pre-estimates/pre-authorizations, grievance and appeals, fulfillment requests and other miscellaneous inquiries.
As a Customer Services Rep, you'll be responsible for...
MINIMUM REQUIREMENTS
To ensure Remote associates’ ability to work effectively, the self-provided internet service of Remote associates must meet the following criteria:
LOCATION
Must be located in California. Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.
WHAT LIBERTY OFFERS
Happy, healthy employees enhance our ability to assist our members and contribute more actively to their society. That’s why LIBERTY offers competitive and attractive benefit packages for their employees. We strive to care for employees in positive ways that promotes wellness and productive employees.
Our first-class benefit package supports our employees and their dependents with:
COMPENSATION
In the spirit of pay transparency, we are excited to share the base salary for this position is $16.00 - $21.00 hourly, exclusive of fringe benefits or potential bonuses. If you are hired at LIBERTY, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any, final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.
LIBERTY Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. LIBERTY will leverage diverse perspectives in building high performance teams and organizational culture.
LIBERTY Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.
We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.
Sponsorship and Relocation Specifications:
LIBERTY Dental Plan is an Equal Opportunity Employer / VETS / Disabled.
No relocation assistance or sponsorship available at this time.
Other
Ambulatory Healthcare Services
$43k-54k (estimate)
03/29/2024
05/28/2024
BETHPAGE, NY
200 - 500
2018
ANNE WEEKS
$200M - $500M
Ambulatory Healthcare Services
The job skills required for Member Services Rep II include Customer Service, HIPAA, Microsoft Office, Written Communication, Futures, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Services Rep II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Services Rep II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Services Rep II positions, which can be used as a reference in future career path planning. As a Member Services Rep II, it can be promoted into senior positions as an Account Services Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Rep II. You can explore the career advancement for a Member Services Rep II below and select your interested title to get hiring information.