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LHH is looking for a Call Center Rep based in Plainfield, IL, This is a Contract to hire opportunity only.
We are seeking a motivated and customer-oriented Call Center Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, providing product / service information, resolving customer inquiries, and ensuring customer satisfaction.
Job Details :
Responsibilities :
Handle Inbound and Outbound Calls : Answer incoming calls promptly and make outbound calls as necessary to assist customers with inquiries, orders, and support issues.
Provide Product / Service Information : Educate customers about our products and services, including features, benefits, pricing, and promotions.
Resolve Customer Inquiries : Address customer concerns, complaints, and questions effectively and efficiently, striving for first-call resolution whenever possible.
Process Orders and Returns : Assist customers with placing orders, processing returns, and handling exchanges according to company policies and procedures.
Update Customer Information : Accurately update customer accounts and records with relevant information obtained during calls.
Qualifications :
Pay Details : $ to $ per day
Search managed by : Sana Syed
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Full Time
Hospital
$40k-51k (estimate)
04/25/2024
05/09/2024
lenoxhill.northwell.edu
NEW YORK, NY
1,000 - 3,000
Private
FRANCK DANZA
$1B - $3B
Hospital
The job skills required for Call Center Rep include Customer Service, Call Center, Products and Services, Problem Solving, Communication Skills, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Rep positions, which can be used as a reference in future career path planning. As a Call Center Rep, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Rep. You can explore the career advancement for a Call Center Rep below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Rep job description and responsibilities
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
02/25/2022: Kansas City, KS
Agents are responsible for making outbound calls to set appointments and gather survey data.
01/15/2022: Duluth, MN
Call Center Representatives are general responsible for handling large amount of customer calls.
03/27/2022: Canton, OH
A call center rep should be able to handle pressure.
02/18/2022: Hartford, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Rep jobs
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers needs.
03/03/2022: Hartford, CT
Call center agents might have to handle a chatty customer one moment and an angry one the next.
02/24/2022: Parkersburg, WV
Many call centers are moving to the cloud, and with that shift comes a huge amount of flexibility and more opportunity to work as a call center representative from home.
03/22/2022: Miami, FL
Call center rep are customer oriented.
01/27/2022: Saint Petersburg, FL
Step 3: View the best colleges and universities for Call Center Rep.