Job Summary

Responsible for providing nursing care to patients in a professional and courteous manner. Performs a wide variety of patient care activities and accommodative services for patients under the direction of the manager/provider.

Minimum Qualifications

• Minimum Education: High School Diploma or Equivalent
• Minimum Years of Experience: None
• Substitutable Education & Experience: None
• Required Certifications/Licensure: Current South Carolina license as a Licensed Practical Nurse; Basic first aid knowledge and current CPR certification
• Required Training: None

Essential Functions

• Maintains a positive attitude. Has contact by phone, correspondence, or personal meetings with persons in other departments or outside the practice; tact is required in these contacts and the employee assumes the responsibility for harmonious relationships.
• Demonstrates the following:
  • Appropriate communication of information to all ages.
    • Infant – Birth to 1 year; Child – 1 year through 12 years; Adolescent – 13 years through 17 years; Adult – 18 years through 65 years; Geriatric – Over 65 years
  • Responsiveness to all patients and office staff requests and needs.
  • Performance of duties assigned by authorized personnel or as required in an emergency, i.e., fire or disaster
• Provides/Performs
  • Communication
    • Telephones (Answer, Transfer)
    • Orders/Messages
    • Phone Triage
      • Physician – Orders, Patient Issues, etc.
      • Patient – Concerns, treatment, etc.
      • Staff – Patient Care, Referrals, Precertification, etc.
    • Understands and agrees to seek compliance with appropriate health and safety regulatory agencies
  • Scheduling
    • Referrals; Appointments; Ancillaries; Surgeries (Inpatient, Outpatient); Hospital Admissions
  • Medical Records
    • Documentation; Forms – Chart Structure; Chart Maintenance; Chart Filing/Pulling (Diagnostic Reports, Transcription, Correspondence); Image Files; Faxing; Copying; Mail In; Mail Out
• Lab
  • Phlebotomy
  • Specimen Collection and Processing
  • Proficiency Testing
  • Results Reporting
• Medication Management
  • Intravenous Infusion per P&P
  • Subcutaneously, Intramuscular Intradermal
  • Orally, Topical, Suppository, Sublingual, Inhalants
  • Storage and Handling
  • Ordering/Maintaining Levels

Duties & Responsibilities

• Patient Care
  • Exam Room – Preparation & Maintenance
  • Conducts Patient Interview
  • Chaperone – Assists patients as needed
  • Assisting/Performing minor procedures
  • Triage (By telephone or in person)
  • Implement Physician Orders
  • Patient Education
  • Results Reporting
  • Clinical Documentation
• Operation of and responsibility for equipment (including, but not limited to, routine maintenance, ordering of supplies, log sheets and cleaning).
  • General Office Equipment i.e. Fax, copier, etc.
  • Patient Care Equipment i.e. BP, Temperature, Scales, etc.
  • Specialized Equipment
    • X-Ray; Bone Density; Ultrasound; Treadmill; Laboratory Equipment (Processing); Laser Equipment; Defibrillator; Holter Monitors; Cardiac Pacemakers; Other
• In-service/Education
  • Certification/Licensure
  • Competency
    • Department Orientation
    • Annual Training
• Log Sheets/ Audits
  • Samples; Pharmacy; Mayday Equipment; Oxygen; Equipment
• Instruments
  • Stock Appropriately – Maintain Levels
  • Cleaning / Sterilization
  • Knowledge of and usage
  • Storage
• Leadership
  • Provides Support and Guidance for Clinical Policies and Procedures
• Other
  • Precertification/Authorization; Coding - E & M / Basic Visits; Office Procedures/ Complex Visits; Surgeries; Hospital Services; Correspondence; Statistical Reports; Accounts Payable; Payroll
• Performs all other duties as assigned